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January 2024 by Jack Zinkiewicz
I meant to post this a couple weeks ago. The manager, I think his name is Logan, was incredibly helpful 10 stars. By the way the sales staff gentlemen Philip was out of this world in knowledge, professionalism, and approach.
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December 2023 by Dawn Hanson
This place is a joke. Nothing but used car salesmen in there. Very manipulative. That "online coupon" on their website doesn't matter. They won't honor it.
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October 2023 by Stribling Wheeler
Logan at Family Leisure is awesome! He is the very definition of customer service. He went above and beyond to take care of me and I can’t say enough about how thankful I am for all of his help and professionalism!
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September 2023 by Mark Smith
The sales and service have been very helpful. The staff is knowledgeable and we have been very pleased dealing with them. We purchased a Big Easy hot tub a bout a year ago.
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September 2023 by Gert Hump
I went in just to Look but LEE GOSHA gave me a deal for a pool & spa that was half the price of its competition plus better brand. I referred my family & he ever gave me a Referral credit for it. Lee is the best Saleperson I ever met GREAT SALES with Service.
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September 2023 by Ray Katt
Lee & Phillip was AWESOME. Manager Logan set my delivery appointment Perfect. Thanks Guys.
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September 2023 by Joyce Anderson
everyone @ Family Leisure has been very helpful and knowledgeable. Great customer service and communication. I would recommend them!
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August 2023 by Courtney O'Dell
Abusive to female customers. They did not install the pool properly and blamed it on me. They will do anything to avoid taking responsibility. They threw the pool up in two hours, destroyed my yard, and it was uneven… sand was full of lumps. Contacted the company and they stated I was wrong and it was my fault. Logan and Brad, the general managers bullied me on the phone and bulldozed over me. They eventually sent someone out who stated I did an excellent job and they fixed the issues. However, I received a phone call the very next day from the salesman stating they saw the pictures and they determined that I was the problem. DO NOT buy from here. This cost almost 6 grand and they took advantage of a single mother.
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August 2023 by Shouda Wau
LEE gave me the best deal in the State. I shop everywhere & his prices was the lowest with the best Quality.
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June 2023 by Rodney Mines
Family Leisure had the part I needed and customer service was top notch (thanks Phillip)!
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May 2023 by James
We bought a nice hot tub from Logan at family leisure Birmingham spas and pools. We've had a small manufacturer electrical issue. Logan immediately shipped the parts and followed up to make sure all was good. Excellent service and personal attention, very rare nowadays.
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May 2023 by Michael Snow
I bought a Hottub in August of last year. Customer service has been outstanding. No complaints at all
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May 2023 by Jason Webber
I needed a part for my Vicksburg pool that I had broken and the staff was very helpful. As soon as I came in, they immediately went and found my part and did not charge me even though I had broken the part.
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May 2023 by Michelle Evans
Logan, has been so helpful and instrumental in assisting me with replacement parts for my pool. I was so confused about what I needed but when I finished talking to Logan I had everything I needed. Thank you.
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April 2023 by Matt Greene
Just want to give a shout out to family leisure, these are the kindest most helpful people, very customer oriented. I hope this doesn’t discourage anyone but every problem I have encountered with my pool these people have went above and beyond no questions asked to help fix my problems and mind you the problems that have occurred have been my fault and these folks still were most helpful. Definitely recommend this pool place!
