-
August 2022 by Tracy J.
This company does not stand behind their products. Yes, they have nice things on display, but watch out if anything breaks! We've only been in our brand new house for a little over a year and we've had two appliances break. Within six months of purchasing are $3000 icemaker, it broke. Ferguson has this terrible service center called "True Blue" where you don't really get to talk to Ferguson, it's clearly a third party and they farm you out to different service repairman. Our experience with the service man they have sent out is that they are terrible. The icemaker took three different people in a month to fix. Turns out there's a design flaw in the icemaker, sure would have been nice if the Ferguson rep had known this and not recommended this product!! It finally got fixed, but we had to get our homebuilders involved, their repairman couldn't do it. The latest issue we are dealing with is worse. Starting less than a year into living in our house, our high end refrigerator started freezing things. Long story short, The company they referred us to has done nothing but break our refrigerator further. The guy was so rough with it that a cracked display had to be replaced, but the bottom line is that we are months into the problem and our refrigerator is still doing the exact same thing as before, freezing things. It's to the point where I'm unable to use it for certain food products that don't need to be frozen. The bottom line? Ferguson loves to sell you expensive products but they won't stand behind them down when they break down!!
-
February 2022 by Don Crawford
Top notch plumbing supply helpful and a good group of people working there
-
June 2021 by Derrick Young
Great help to find what I needed
-
July 2020 by Mochael Mosko
The service and professionalism provided by Mr. Joshua Childs during the transaction was incredible.
-
January 2020 by Laura P.
A guest bathroom redo was the purpose of my visit. It's always helpful to see product displays and mock bathrooms. Nice customer service as they were willing to offer assistance but backed off when we wanted to browse. Some of the product lines they carry: Kallista, American Standard, Kohler, hansgrohe, Waterstone, Newport Brass, Fortis, Signature Hardware, Brizo, Moen, Jacuzzi, Pfister, Delta, Rohl and many more.
