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January 2024 by Abdulwadood Almayouf
I scheduled an appointment at 1 pm and dropped the car there. They didn’t start working on it until 5 pm!! Very bad timing. Wouldn’t recommend.
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January 2024 by Mr Smooth
DeAdrian and staff is always nice and very professional, the try to accommodate your time
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January 2024 by Carlos Holman
Quick and fast service that day
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January 2024 by Junard Winston
The customer service is excellent. They get you in
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November 2023 by Tennile Howard
My friend’s car started to run hot randomly. So we went to pep boys where they were completely rude and more interested in watching tv. So we went to Firestone and they were closed but they still took the time to come out and confirm the low coolant in the car. Adrian and Keylan were beyond helpful. Adrian put some coolant in the car for us to get back to our location. We are grateful for the help!
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November 2023 by Yaleshia Taylor
Customer service is top notch!!! Tyler and Adrian went above and beyond to help me! They thoroughly explained everything and answered all my questions! Most importantly they got me back on the road the same day!!!
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October 2023 by C. H.
Very incompetent staff when Adrian is not working. I went through the process of making an appointment only to arrive and be told that I'll have to wait 4 to 5 hours. It was suggested that I leave the vehicle. This is the second time that I've experienced this with this location. Poor service!! Why make appointments if they are no good?
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September 2023 by Christa Holifield
Very incompetent staff when Adrian is not working. I went through the process of making an appointment only to arrive and be told that I'll have to wait 4 to 5 hours. It was suggested that I leave the vehicle. This is the second time that I've experienced this with this location. Poor service!! Why make appointments if they are no good?
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September 2023 by Dicey Gee
I needed a battery for my car. I was greeted with hello we're all booked up. I told the man I only needed a battery. He told me I could leave the vehicle over the weekend. Come on people, it takes FIVE minutes to install a battery. We weren't even given the option of purchasing the battery and installing ourselves. Disappointed in Firestone.
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September 2023 by Eboni Andrews
'Adrian Rice is always so kind and provides good customer service. I had to leave a review bc you don’t get good service often these days.. I highly recommend this shop!Service: Auto engine diagnostic
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August 2023 by Catherine Reeves
Guy at the front is very friendly!!Service was good,though it was kinda slow but good..
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July 2023 by Corinne CHATHAM
My sisters van broke down on I-65 on way to beach. She was traveling alone w her 5 kids. Once at Firestone they babysat her kids(including 4 yr old twins) and drove her 2 times to Bham Airport. Cannot recommend them enough. They allowed her to leave her old van with a blown engine there for 3 weeks until we were able to sell it. Fantastic service!!
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June 2023 by Jamese Abrams
They provide the best service at this location in Homewood, Al. I’ve been going here for over 3 years and I’ll never go to any other location. Great customer service I’ve had at any car service location. Great job guys!!
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June 2023 by Tee W
Love the service at this location. Marquis is great!
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May 2023 by Subhash Ravi
I was there morning received with good smiles and done my work very quick and suggested few things to be done for my car for best forward going..Very happy and Thanks to the Team
