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December 2023 by Davis M.
Absolutely fantastic clothing and service. Landon was SUCH a big help. He set a great example for how a shopping experience should go.
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December 2023 by KK Harrell
This store has the most incompetent slow workers I've ever seen, and I almost got charged an extra $21 just to switch sizes. It took them 20 minutes just to ring up five people... they had FOUR workers at the desk. One of them instead of taking the next customer twiddled her thumbs, then proceeded to pick her dandruff and check to see what it looks like after.... flicked it off and then went back to doing nothing. She didn't even try to make it look like she was on the computer or something. She literally just sat there and did nothing. It was super gross.
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November 2022 by Kimmie Mack
I didn't find anything the store was in disarray at the moment. I guess a new shipment was in and they hadn't cleaned up and put it out yet.
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July 2022 by Mel Lynn
I was at this store with my daughters who are in their early 20s and entering the professional work force. They wanted cute trendy clothes to wear to work, but it seemed like every top in the store was cropped. Do not waste your time here if you need work appropriate clothes. If you want to find a concert or festival outfit, you might have better luck here.
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July 2022 by Anna Smith
I remember when Forever 21 used to have a huge plus size section. Even after they downsized because of Dave and Buster’s, they still had at least a SECTION for plus sizes. I visited just yesterday, and as you can see from the photos, they only had ONE RACK. I am SO disappointed, but not surprised. As a plus size woman, I feel as though either stores will refuse to extend their sizes, charge exorbitant amounts for the clothes they do sell, or force me to shop online so I am not seen in their stores. I am so disheartened to see a business I once loved become just like every other run of the mill store: where my straight sized friends can have fun trying on clothes while I am stuck in the accessories section.
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January 2022 by Rachel Dent
They usually hv a store full of clothes but it was kind of bare. My daughter and I couldn't really find anything
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December 2021 by Gabe P.
Needed to return an online purchase. The store was neat and seem to have a nice sale selection. I didn't browse much because I didn't feel like it. However, I did see some cute things in the store. Making my return was fast and easy. I did make a small purchase and the price was reasonable. The staff was friendly and helpful.
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December 2021 by Saria Cain
It’s so disgusting that they don’t carry plus size clothes in this store anymore. I feel like they’re trying to say something without saying anything. #badbusiness like there isn’t plus size women in this city.
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November 2021 by Liz Aliz
I ordered shoes since October 23rd, and I haven't recieve any email notification about the shipment at all. I contacted customer service for 2 times (Nov 1 and Nov 8) the first one told me to just wait a bit longer and the second one told me to go check in the store. What happened with the tracking? If I didn't notice that it took too long then usual, will I ever get the package like ever??!! Then I went in to the store, cashier didn't seem to want to check for me even I told her I don't have any update email from forever21 AT ALL. Finally, she checked with the store and found out my order. No explain, no apology, nothing. Well, what an impression! I've never had any problem with ordering from Forever21 before. This will be the last time I ordered to pick up in this store. ? ? ?
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July 2021 by Jennifer Brown
The store manager Montia has her picks and chooses customers.
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July 2021 by Ronald Miller
The prices are highly affordable.
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July 2021 by Ejatou Jallow
Great clothes
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June 2021 by Payton Landers
I was at this Forever 21 yesterday. As most of you know the dressing rooms are still not open. I bought a very cute swimsuit top and went to try it on. I did not like the way it fit me so I took it back to the store to return. The cashier had already upset me because she “needed to wait on her manager to process my return”. She started the process and then asked me for an ID, which I did not have because i’m 14. Then she asked for a Permit ID and I proceeded to remind her I was 14 years old. She then told me I could not get my money back if I did not have an ID. Mind you I paid in cash, and was just in their store so there was no reason to ID me. I had to have an adult come help me just to get a return. The manager was right there watching the Cashier. I will not be shopping in their store again
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May 2021 by cassie sanson
Friendly sales associates helpful clean an organized so much inventory an sales
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April 2021 by Rukiya Pierson
Nice store. Only have the small sizes.