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February 2024 by Christina Andrews
The staff was amazing! The room I was in had dirt in the bed, I could write my name in the dust on the furniture and the chair was really dirty.Rooms: Very dated and not super clean.Nearby activities: Lots of shopping and dining close by.Safety: Very safe and secluded area.
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February 2024 by andrew powell
The lady that checked us in didnt seem too happy to be there. There was a ton of construction, would've been nice to have had a heads up about that. Breakfast was empty a while before it was refilled. Rooms were nice.
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February 2024 by Charles Keown
While the room was fine, there was no hot water in the hotel which we didn't experience until morning. Worse, when we checked in, only one elevator worked. When I went down for breakfast, no elevator was working and I had to use the stairs. My wife and I both have trouble with stairs and there was no reason to expect both elevators to be inoperable. Not one of the better experiences I have had with a Hilton property. A half-hearted apology was all we got. At least be sincere.
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February 2024 by Tommy McGilberry
Remodeling. No availability.
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January 2024 by Ken
Was told a 110 dollars.got to the room and had no hot water.maintenance check it and moved to a different room.this room had no heat so we moved again.. after 6 rooms we got one that had heat& hot water.got my credit card statement and was charged 140.00. called the hotel to speak to the manager and could not reach him.they have not contacted us.
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December 2023 by Isabella
Our room was not in great shape. Fixtures in the shower needed replacing and the water pressure was not good. Worse than that, the water did not ever get hot! Took a lukewarm shower before I was scheduled for surgery. We stayed here 2 nights and it was $400. Chose this place because it was close to my doctor, however it was not great. Breakfast was fine. Staff was nice enough and the place felt safe, however the room was not very nice. The bathroom toilet has issues when flushing. I mean basic maintenance would’ve prevented all of this. Not what you want to be dealing with when you’re recovering from a procedure.
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December 2023 by Lowell Deer (Yogibear)
Breakfast
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November 2023 by Harry Wright
All staff were great and very helpful.Walkability: Love to walk adjoining retail area.
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November 2023 by Jeff Bodkin
Check in person was miserable. Not friendly. Took 10 minutes to check in.
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November 2023 by mark bryant
I recently had the pleasure of staying at The Hampton Inn at Eagle Point in Birmingham, Alabama, and I cannot speak highly enough of the outstanding customer service provided by the staff, particularly by Erica C. at the front desk. Erica went above and beyond the call of duty, exceeding all expectations.From the moment I checked in, Erica's warm and welcoming demeanor made me feel right at home. She demonstrated an exceptional level of professionalism and attentiveness throughout my stay, ensuring that every aspect of my visit was seamless and enjoyable.One of the remarkable things Erica did was preparing a script for my daughter's wedding. Not only did she complete the task flawlessly, but she also managed to make it look incredibly professional. Her attention to detail and dedication truly shone through, and she effortlessly went the extra mile to make the experience memorable.In addition to her exceptional skills, Erica possesses excellent communication and problem-solving abilities. She consistently displayed patience and empathy, addressing any concerns or inquiries I had promptly and effectively. Her extensive knowledge of the hotel's amenities and local area was invaluable in helping me make the most of my stay.I am deeply grateful for Erica's exceptional assistance and would like to express my sincerest gratitude. Her commitment to providing exceptional customer service is a testament to her dedication and exemplifies the qualities one expects from a front desk employee at a top-tier hotel.Overall, my experience at The Hampton Inn Eagle Point was truly remarkable, thanks to Erica's exceptional service. I highly recommend this hotel to anyone seeking a memorable and enjoyable stay in Birmingham, Alabama. It is undoubtedly the outstanding efforts of individuals like Erica that make a remarkable difference in the hospitality industry.
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November 2023 by Emil Peter
Nice place. I can't say I have much to review here. I only got up, went to work, and came back for a few days. The beds were comfy and the #hower was nice, so I have no complaints. Great job!
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October 2023 by James Winders
They had a great gym/ workout area.
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September 2023 by Claude Claybrook
It was a great overall experience. The staff was extremely friendly and the room was clean. I really enjoyed my stay.
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August 2023 by Brina Kajira
Enjoyed staying here for the night. They even allowed for an early check in which worked well with my schedule. Everything was clean and well put together. Gym had alot of equipment which allowed me to not have to adapt my workout.
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August 2023 by Christina Aguirre
Stayed for three nights in early July. Had made two reservations due to ended up being able to stay longer than originally planned and the first reservation was locked in. Anthony was phenomenal in making it an easy transition into the next room with no waiting time in between. It was early morning but he was very pleasant and eager to help. Anthony is an asset to the team! The breakfasts are great with so many options for everyone. The breakfasts are the reason Hampton Inn is my first choice. Hope to be back soon!
