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January 2024 by hitching post
Awesome store
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January 2024 by Dorothy Robinson
My husband loves this place
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January 2024 by Benita Young
We were greeted when we entered the store. They directed us to the items we were looking for. The customer service was off the chain
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January 2024 by Gary Clark
Package was damaged I went to purchase
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January 2024 by Victoria Hunter
Very Nice Employee's...
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January 2024 by Terry Kendrick 3
The staff that where on duty at the time where very nice and helpful. Thank you all very much.
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January 2024 by Dennis Niebruegge
I love this place
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December 2023 by Charles Staples
I can always find good tools at decent price here. Thanks, Jahilyn
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November 2023 by Deidra Campbell
Our experience was 5 star, highly recommended, Ms Tamisha (meme) was an amazing helper and she helped us get amazing furniture for an amazing price, and her attitude is everything, I would recommend anyone to her store,I'm highly satisfied with our experience
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September 2023 by Ken Gilbert
This particular Harbor Freight in Birmingham wasn't like the others I've been to. Drove 45 minutes to pick up an item and they hadn't had it in stock for weeks. Website showed in stock. Called before I went, got put on hold and actually timed the hold, hung up after 15 minutes.I saw why when I got there.A line of customers waiting to check out and 1 cashier, 3 other employees on their phones and shooting the bull at the other register. The manager was the only one on the floor and he was working hard. Why pay people to be on their phones? Store was being run by 1 disinterested cashier and 1 hard working manager. Fire the rest.
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August 2023 by Matthew
It's Harbour freight you get what you get. Dull employees doing there own thing. But will help when you ask after they watch you amosally wonder around trying to find what you need, they will not ask you if you need help. They need to give you a map of where everything is inside the store so not to bother the workers while they are on social media
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July 2023 by Phillip Jones
Very unhelpful and uninformed staff. I called ahead to see if they had a product in stock. This location was closest to me. They said yes 4. I arrived with no help found where the item was located. Had to pull a tag and take to the front to get the product. The cashier who was not friendly at all made a call to bring up the item and rung me up. The price did not match the counter price. I walked back to take a picture of the price. The cashier said oh thats old the Supervisor said the numbers dont match . The cashier said we dont have any. I walked back as the Manager was there pulling the price. He was the one looking for the item in the back. He said our counts are wrong and walked off. No apology no help finding a store that had one. I had to find that myself. Very poor customer service.
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July 2023 by Art10E E
Phone service was great, information was correct, and my transaction was smooth. Thx for the good customer service. Keep up the good work.
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June 2023 by Jeffrey Coleman
I visited the Roebuck facility on Father's Day. The staff was rude, unhelpful, and completely uninterested in allowing me to complete my purchase. I completed a purchase elsewhere easily. My experiences at other Harbor Freight locations have been excellent.
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June 2023 by Richard Bryant
I shop harbor freight all over Alabama this one is nice everyone’s friendly but not as well stocked as some of the others I’ve visited
