-
September 2022 by Clinton Alexander
Run by a great guy who genuinely cares for his customers! He will go the extra mile every time! Highly recommended.
-
June 2022 by Alan Talley
Stinks I can't even get these fellas to work on my truck, when I called they acted like because of the year and model of the truck that it wasn't nice or new enough to work on. It is a truck that has custom performance modifications to the drive train with at least 10k in the motor/trans but yet is not "nice" enough to work on. They said it was too "old". That really is crazy especially after seeing that they work on other people's old beater jeeps regularly. Really just needed to find a good shop I could trust with the custom aspects of my truck. Disappointed after being referred here by a family member ? ?
-
February 2022 by Whitley Fields
They were super nice and easy to work with! best customer service i’ve had in a long time!
-
January 2022 by Kristy Meos
My son dropped off a 1997 Acura integra type R October 5th 2021 when he was on his way home to Illinois from Florida where he bought the vehicle when he broke down in Birmingham. He had the car towed to this shop and was told it would be 2wks before they could look at it so he went and stayed with his aunt in Huntsville, AL for two weeks. When we realized the shop wasn’t going to get the car fixed we had to have him flown home. It is now 1/6/22 and we had to have the car picked up and transported home without any idea of what’s wrong because the shop still hadn’t even diagnosed the vehicle. When my son called to inform them it was being picked up they then offered to look at it but we told them no. This is the worse experience with an automotive shop I’ve ever heard of.
-
December 2021 by E P
I can't actually give a review yet, but here's my experience:I was told to bring the car on Nov 2nd and that I should know something in 2-3 days. When I got there I was told 3 weeks before they could look at it. It was confirmed that they looked at the car, but it's DECEMBER 12th and no one has given me the courtesy of a call back even though I've spoken to the receptionist 4 times who assured me a technition would call. That was TWO WEEKS AGO.
-
August 2021 by larry alley
You could not ask for better service . Repairs came in under estimated price.Repairs on a 84 Jag with Corvette engine .
-
January 2021 by jeffrey vaughn
I grew up next door to Jeff. I remember a day when I looked out and saw a 2nd gen camaro with a blower sitting a foot out of the hood. It was Jeff. I was a kid and did the burnout hand signal..to which he happily obliged. Worked with his lil sis many years later and he still remembered. Genuinely thoughtful and kind dude who exudes knowledge.
-
December 2020 by Rick Clark
I bought a lotus and it was delivered with a flat tire. Jeff came out to my house picked up the tire and brought it back the next day to put the tire on and check the pressure in the rest of the tires. He was happy to answer any question I had! Amazing customer service! A+! I will be using them for the service of my car.
-
November 2020 by Jeb Lessley
I went into this shop 2 weeks ago with a problem with my truck. I just left there with the same problem but $800 lighter. Would not recommend these people. They're not truthful
-
November 2020 by Rick Clark
I got my lotus delivered to me and it came with a flat tire. Jeff came out to my house to get the tire and brought it back the next day to put on. Fantastic customer service! I will be using Jeff for my future service on my vehicle!
-
October 2020 by Andreanna Davis
They are absolutely wonderful! I took in my Dad’s 1993 Ford Lightning. We had been having trouble with it going dead and just not running right. Several other local mechanics had tried to fix it with little success. I read about Hesco and decided to give them a try. I’m so glad I did. They got Dad’s truck running perfectly! I will never let anyone else work on it again. They do a great job and great work! I just can’t thank them enough for all they did. Would recommend them highly to anyone.
-
October 2020 by Bailey Ike
The customer service is outstanding, the people working there feel authentic and give the impression they truly care.
-
August 2020 by Eric Blankenship
Hummer had squeeling in my engine going through burmingham al. figured it was a belt pulley so I pulled off to find a mechanic and stopped right off the interstate and pulled into (HESCO automotive) repair to have it replaced. They removed the belts and it was still squeeling and told me it was a camshaft bearings and was a bad engine it would cost me 9500$ to replace it. so I wanted a second opinion and he called Scott at Edwards Chevrolet in downtown and the main guy told him over the phone what was wrong with it which was the first flag. They had a mechanic look at it and confirm it was a bearing and with much despair talked me into trying to trade it off and offering only $5000 putting me upside down $10000 but a bank wouldn't touch it so they offered me to apply for a loan for a engine. We went to a third separate mechanic they also confirmed what i said the other mechanics told me and he agreed. At least they let me leave it there a month since I couldn't afford it at Edward's Chevrolet- downtown and picked it up later and took it back to a mechanic in Arkansas and I told him that I thought (hoped) it was a plugged Catalytic converter and told him so and sure enough it was and it only cost me 250$ to fix it. Watch them mechanics in Birmingham Alabama
-
July 2020 by Radioman
Jeff @ HESCO is unparalleled in his infinite wisdom behind the wheel and under the hood of a car. He has been known to pull a rabbit out of a hat on many occasions. I would not hesitate to take any of my vehicles to him for any reason.Thanks, Jeff- Tim @ Rickwood Radio Service
-
May 2020 by Nick Bouler
I brought in my 2001 (yes) Miata SE because it had thrown a fan belt for the power steering and AC. It ran well otherwise but, due to age, had a VERY sloppy shifter; it wiggled around like it would fall off. The guys replaced a bushing, and a couple of internal "boots" and the difference is amazing. The original, very short throw for the shifter has been restored and it is literally like new. MUCH more fun to drive. Very pleased.
