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February 2024 by Rock Moore
Hibbett is always my first choice for sports apparel and the hottest gearThis location always has what I want
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January 2024 by keith manley
I was not pleased with my purchase. I participated and won a raffle at City Gear. I was unable to pick the shoes up, however I provided my spouse with a government ID as the policy states in the raffle. When my wife arrived at the location, she was turned away and was told City Gear has different policies and procedures than Hibbet sports. She asked for this policy and was told it was not available. After showing him the Hibbet policy again he refused. She called HQ to clear up this misunderstanding and while on hold, the representative hung up. The sxperience was terrible. Hibbet Sports needs to perform more training for staff to ensure they are aware of all policies in place for both organizations or provide City Gear guidance to consumers if they are different.
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December 2023 by Keithon Mayhand
It was straight, just haven’t won a raffle in over a year and a half tho
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December 2023 by Lauren Mitchell
Great customer service!
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October 2023 by Shirley Williams
Staff were very friendly and helped me with my purchase in a timely fashion..
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October 2023 by Patrice Leonard
We love going into the Palisade Hibbett!!! Since my kids were younger that's where we always shopped but on this occasion the Gm and a female associate took the time out to help me and my 16 year old son find the shoes that he needed in order for them to get modified by a specialists!! My son and I have been in the paper and on the news because he was an innocent child of a shooting that has changed his life forever but he is truly a miracle to survive a gunshot to the head!! We were recognized by the female associate and the way they helped us with all our needs and also put a smile on my son's face and laughter in his heart means more than they know to me!!! Thank you all at Palisades Hibbetts!!!
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June 2023 by Quinella Deloach
Great customer service fast and efficient
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May 2023 by Dwinell Sample
Finally won a raffle this year. And always have what I'm looking for when I shop.
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May 2023 by Grizzly Adams
Got what I wanted in a timely manner
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March 2023 by Lozea Brown
Very good vibe in store; with the staff.
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February 2023 by Renwick Jones
Nice, quaint store. Customer service is good and nice variety of material to choose from.
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December 2022 by Lisa Sumlin
I would give it a five star but due to my son had to go to the restroom. He's only seven years old. One ofe employee told my son, It is not a public restroom... Really??? We are buying shoes there.. That restroom sound be for customers... We came in there last time and one of the other employee let my children use the restroom. WE CLEAN! WE KNOW HOW TO CLEAN BEHIND OURSELVES
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July 2022 by judi gray
Ordered a Jordan brand shoe from Jackson, tn. Shoe arrived today with only one shoe in the box. Called jackson and they answered the phone as if it was a residence. No help at all, didn't even attempt to help. Called corporate and they were no help either in trying to resolve the issue quickly which would have been to contact the store tgat sent it and overnight me the shoe because it was there error. Went to my local store and the manager was super nice trying to help me figure out where the shoe shipped from to try and get the other shoe. She called corporate as well. I finally saw on my box that it came from a store in Alabama showing the zip code only. I looked it up and found the store. Called several times and the line was busy, after 15 minutes they answer. They also answer as if it's a residence and says the manager wasn't there. I ask for manager on duty, he stepped out he said. I asked for his number and finally he gets to phone and said he's been on with corporate and is waiting on a label to ship. How was this problem not solved before this 1 shoe arrived today? Then he tells me he is not sure if they could overnight the shoe. How? You made an error, fix it immediately. The store manager of this location was on phone with the store manager of my local area and she sounded very rude. I could hear some of it. Instead of her being on the phone with my local store being rude, she should have been on with her employees finding out how and why this happened and fixed it right then. After that call, my local store manager tells me that she said they don't overnight anything and she could just take my number and they would send to my local store. Why didn't she call me, the customer, to fix this? Poor management in Jackson,TN and palisades, al. My local store manager was awesome, not rude, she actually tried to resolve the issue by finding another store's error. Hibbetts do better!
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January 2022 by Big Whop
Awesome place to shop
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December 2021 by Tim Janicke
I'm the wrong color I suppose. I just wanted shoes
