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December 2023 by Tiara S.
I went to the store for a pickup order. I decided to look around for an item that my husband wanted. I must have looked out of sorts because Mary offered assistance. She was so kind. They didn't have what I was looking for in stores, but she was able to see it online. She ordered it to my home, and even figured out how to use my coupon. This was a great experience. I will continue to shop at this location.
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January 2023 by Marcia N.
I came here to buy a pair of sneakers. I must say the first time I came was the best, I spoke to a man who really knew his shoes. I came again a little later, and spoke to a young man, and did not know hardly anything who really had to get the right person if you have detailed questions about sneakers. It's easy to return at Dick's and also when I did pick up they were super fast. I bought the dicks brand stadium seat. Very nice just not the right size. There is a lot of parking at Lee Branch and the store is nice and roomy. And they're smart wool Socks are the best!
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August 2021 by Val W.
Yesterday was my first time visiting this location. I went to the Dick's that is closer to me first. I bought all the mesh book bags that location had so I see if this location had any. Upon walking in, I thought it was bigger than the Dick's near my house. However, I think they're comparable in season because my usual location is two stories and this one is one level. We told a young lady what we were looking for and she walked us over to the area. We were able to find one mesh book bag. The price of the book bags were $19.99 in store, but $9.99 online. At each store, we brought it to the cashier's attention and they did a price adjustment to match the online price. My kids always need things because they place sports so I'm sure I'll be back.
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November 2020 by Shameka C.
In helping put a smile on someone's face for Christmas, there was a request for a particular sweatshirt. Per online inventory, one location had one in stock and this location had two. Sometimes online and in store numbers do not match. So I took a chance with this location hoping I could snag one of the two. I placed the order, received an email that it was ready, and arrived later for pick up. There were several people at checkout but no one acknowledged me upon entering the store. I did get the attention of one young man and he was more than willing to help. In and out in less than 5 minutes.
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July 2020 by Rs D.
Gee wiz - there were people running around the store without masks here - after the governors orders. The person at the door should have stopped them from entering . We went to the store assuming they would be compliant. Also, tell employees they should cover their noses - other wise what's the point of the mask????
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January 2020 by Sadie W.
Order online and you can pickup in-store in 2 hours or less. Quick and friendly service.
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August 2019 by Labarron C.
Im currently in the store and several people working have walked pass me and haven't greeted me. I find it strange that people are spending money in a place that no one speaks. Horrible customer service. The 280 store definitely needs attention.
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June 2018 by Scott M.
I can't help but to compare these sorts of stores to Amazon, and with that comparison, they all fall a bit short when it comes to selection, convenience, and ease in finding the things that you're looking for. That being said, this location of Dick's is pretty well stocked, and unless you're really looking for a certain thing they don't have, you should be able to get a nice amount of shopping done here for a variety of things you might need. Plenty of sports equipment, kayaks, camping supplies, and a decent variety of clothing. So if you need something in a pinch and can't wait for shipping, definitely give them a shot. The store is very clean, and remarkably well organized and well stocked.
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April 2018 by Rob S.
First time here, as this location isn't anywhere near my house. Came in because the one nearest to me called ahead and checked to see if they had the pair of cleats I was looking for in my size. Obviously they did or I wouldn't have driven out here. Plenty of parking and actually very few people here about 5:30 on a Monday evening. Not as spacious as the one in Hoover, but they utilize space really well and seem to have an overall good selection. Found the shoe area and they had held the pair of cleats I wanted. Really friendly and provided great service. Their prices can tend to be on the higher side, but if you shop sales they tend to be right in line with the other sporting good stores. They also have a rewards program that after you spend a certain amount of $$ they offer rewards. Also, if you sign up to get emails they offer coupons like $10 off of $50. Really great service and polite staff. Would come here again especially if the one nearest to me didn't have the stock I was looking for.
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September 2015 by William B.
Just bought a second pair of shoes from here, the guys in the back are very nice and helpful. I once forgot a coupon for that day at my house, and they just decided to ring it up so I got my full discount. Love this place and I will definitely continue shopping there, it is my sports go to store
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January 2015 by Dick M.
Basically: don't ever go to dicks! They are overpriced and have terrible customer services. GO TO ACADEMY! Now for my bad experience: I walked in this Dick's at 6:45 looking for a pair of work boots. I found exactly what I wanted at 6:50. Here is where I get frustrated, they keep their shoe boxes in the back so the only way to get your size is by the assistance of an employee. There was about 10 people waiting for assistance and after 20 minutes with NO sign of an employee to help I walked all the way to the front and asked for them to send one to help. 5 minutes after that, an employee finally shows up, it's about 7:20 now. I patiently waited for my turn for another 10 minutes. Well after 40 minutes of waiting I finally get some help. He came back after 5 more minutes to tell me that both shoes I was interested in were out of my size so I asked for the size smaller. He then told me they don't have those shoes at all.... Not even the other shoe of the display!! I had wasted an hour just to find out they don't have my shoes...I went to academy very frustrated. Academy was great and is now where I will be going instead of dicks.
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September 2014 by J T.
There is no men's department left. I went in to buy some shirts and pants for a man but now it's a 100 X 100 yard sports bra shop. Wtf!
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July 2012 by Tiffany G.
We had to find a baseball mitt and we called and they had it. We drove an hour and a half to get there, they had it waiting. Great staff, great store.
