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April 2023 by David Rush Jr.
Everyone there I talk to is very nice
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February 2023 by Amanda W.
My husband and I LOVED our lender Kori Rooney. She was with us every step of the way. As first time home buyers we constantly had questions and concerns. Kori stayed patient and answered everything for us and explained it to us so we could understand the process even further. She went above and beyond to make sure we had everything we needed and ensured the transition went smooth. Highly recommend!!! You won't be disappointed!
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July 2022 by David Lee Rush Jr.
Everyone there I talk to is very nice
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May 2022 by Natasha T.
The service is horrific. I went into the bank and I used Amy Wellingham. First she wrote down my social security number in a personal notebook. Never in my life have I had my social security number written down in a notebook. Next she called an 800 number to get my accounts active and they told her to call another number. Instead of her calling the other number right then she stated that she will email them and call me tomorrow because she had a white client waiting on her for a notary. I waited a day and called back and Amy stated that she would call me back and did not. I have called Amy on two other occasions and she has stated that she would call me back because the phones were ringing like crazy or some other excuse. This is unacceptable! The customer service department is just as bad. I need my accounts active and Horizon has taken over the previous bank, but they never notified me and just made my accounts inactive. This has gone on for some time even with the bad service from the representative I will report next from Memphis TN.
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August 2020 by Stephanie R. Tinney
I was truly taken aback at the horrible attitudes and the way I, along with several other customers were treated like trolls.They really acted as if .. well I don’t know how to classify with class, so I will pass.It wins my worst in class..
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May 2020 by henry kilpatrick
Erica and the whole team are awesome
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May 2019 by Maryn Kuiper
Erica, the branch manager, is so kind, personable, and helpful! Highly recommend!
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November 2017 by Leyla Pirnie
My experience with Iberia is always pleasant - this branch especially. Always happy to see Warren. The people here go above and beyond and always make your business with them feel valued.
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February 2017 by Brad Martin
Warren is the man!
