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June 2023 by James Molyneux
Brad Smith and his team are very professional and easy to talk to. They answered our many questions quickly and thoroughly and made this home buying process easy! Highly recommend!!
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May 2023 by Leda Dimperio
I was referred to Iberiabank on 3rd Ave N by a downtown neighbor. Now it is First Horizon but I'm loyal to Tina Jenkins who has always answered my calls or my random walk-ins to advise me on numerous financial issues. I recently stoped in and she was there to help me reset a login on my computer because it was locked.Twice I needed LLC paperwork to sign and she dropped it off at my loft on the street as she was leaving on her way home.Tina is a great resource to our neighborhood and beloved by our downtown community.
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May 2023 by Vilgil Vance
Overall, I could not have been more pleased with my experience working with Ms. Kori Rooney at New Horizon Bank. Her expertise, professionalism, and unwavering commitment to providing exceptional service make her an invaluable asset to any potential homebuyer. I would highly recommend her to anyone seeking an outstanding mortgage loan officer - you will not be disappointed!
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May 2023 by Myrtle Brooks
Our mortgage loan office, Kori Rooney was so knowledgeable and helpful throughout the process and was always ready to answer questions no matter how they sounded.
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December 2022 by Jamil Glenn
Kimekia it the best lender. Top notch and A1. She broke down everything and made everything easy to understand. She definitely deserves promotions and raises. I’ve been referring her to everyone looking for a home..
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December 2022 by Clarissa Kenty
My experience here is more than amazing. I’ve been a customer for over 8 years and this branch never disappoints. I’ve even recommended customers to this branch. I love the personal touch, they know me by name and I chat and have coffee with them. Amazing team for sure.
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December 2022 by JC Tax
Kimeka Holifield was great!!!! She was patient with us, answered all questions no matter the time, and just made our overall process smooth and easy. We had a minor setback but she was right there to guide us through it!! The Maddox family enjoyed the overall first time home buyers experience
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December 2022 by danna perdue
Kimekia is very professional and knowledgeable. She gets the job done and has great rapport with her client. I highly recommend Kimekia!
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November 2022 by J J Johnson
Great bank. Ladies are polite and take such good care of their clients
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September 2022 by Andrew Wilson
I love the bank employees at this location. They have been helpful with everything from day 1 when I had nothing in my account. Still get the same service and with their help a bigger account.
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September 2022 by D Nix
Great and friendly service at the downtown B’ham branch. Thank you Tina, Alexis and Adriana. Alexis, we’ll miss you. Best of luck.
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September 2022 by Allen Smith
Best Bank on Town. Ladies are always friendly.
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July 2022 by Lacey Bowen
Mrs. Kori Rooney is an absolute rockstar and deserves all of the credit for making this happen on First Horizon's side. She encountered so many obstacles and powered through them while being so kind, understanding, and more than supportive to us and this process. She cared about seeing this closing through like it was her own experience and we couldn't possibly be more grateful to her.
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December 2021 by SingleSpeed Fabrication
Excellent business banking support. Timely and personal service.
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October 2021 by William Bradford
I work for a Construction company and the owner chooses to write us checks and use this bank. I walked in today like I would any other Friday to cash my check (which they charge us $7.50 to cash THEIR own checks!) And upon my arrival into the establishment an older Caucasian woman held the door for me...I walked in and turned to thank her. But before I could do so she was scolding me for stepping on their welcome mat. Exclaiming that "yall" (blue collar construction workers) "always come in here and have red mud on your boots because of the type of work you choose to do." Now I'm a CDL driver, I havent been in any mud or tracked anything in, but I did have some dust on the top of my boots and wouldn't have minded trying to keep this location cleaner had she not greater me with animosity and disqust. She told me that they had just had their mats cleaned and she didn't want us to ruin them. The mats did not show any signs of being vacuumed or cleaned at all seeing as they had gray stains on them. The lady then proceeded to cash my check, never once apologizing, but told me that she "waived the cashing fee" for cashing a check that her institution backed. I guess I'm going to start waiting on the 2 day hold time at my own institution of banking because I don't want to pay $7.50 per check just to be looked down on because I'm a blue collar worker trying to make a living like everyone else. Would not recommend this bank to my own worst enemy.
