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January 2024 by T J
They were out of a couple of food items but were very courteous . They need to clean up the place better though.
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January 2024 by EDWARD HORNBUCKLE
Long time lover of Jack's. Only complaint is superb special items come and go. Had a popcorn style chicken for a while that was A+++. Very accommodating with special requests. Some stores sell baĝged ice on request and beats home produced crushed by a mile. Chicken and sides are especially consistent and good.
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January 2024 by bamagreen Williams
Food served hot and good. Customer service was good as well.
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January 2024 by Darlene Tibbetts
Stopped in for a quick bite on my way home. Great
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January 2024 by Cindy Hunter
Jacks on hwy 11 is way, way better than the one off chalkville Mt rd.
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January 2024 by Debra Hornsby
Food was cold and fries taste
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December 2023 by Lisa T.
I went through drive through at 918 pm. I ordered Chicken sandwich meal and 2 large fries and 2 cookies. I pull forward the fries were old. The man in the window states they were closing and they were sitting under light. I asked for fresh fries he told me to pull forward. They brought out two large fries and I told him I had 3 he asked for my receipt and walked back in. I waited a couple of minutes then backed up to the window and he gave me old fries I ask for refund on those and asked for my receipt he told me to pull forward again and I did. I then waited till 945 to back up to the window again to get my receipt I was ignored then was told that it was a stupid refund and that they were calling the police on me this is crazy I will push the issue bc this behavior should never be tolerated
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December 2023 by Jeff Hall
Like all Jack's resturants. Food was good and service was a little slow.
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December 2023 by Jody McCluskey
Came by about 1:25 pm and drive through wrapped around the building. Seemed to take longer than normal to order and receive it. Got up to the window the girl did not say hello, how are you nothing. She looked like she didn’t want to be there and had no customer service. This happens a lot at this
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December 2023 by Scott Mindler
I spend my hard earned money here so that my wife and myself can eat dinner tonight and what do we get once we got home fried chicken that has sat under the heat lamp all day not even half a bowl of green beans and Mac n cheese so watery I could strain the noodles through a damn strainer it’ll be a while before I go
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December 2023 by Michael Thomas
Got my order wrong twice. Then the witch acted like it was my fault she couldnt understand plain English. It wasnt even a complicated order. Got mad and rolled her eyes at me.
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November 2023 by Latanya Buggs
Went through the drivethru, the cashier was nice and friendly but my nuggets was old and very dry. I tried calling the number is not a good number.
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November 2023 by Forrest Keith
This store is having staff issues not shoeing up to work on time. The lobby is open only when they have enough people. The drive thru runs slowly when staff doesn't come in.Parking: Truck parking too
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November 2023 by Robert Cunningham
Used to be the best! Zombie employees won’t even make eye contact. Totally ignoring customers is bad for business…
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October 2023 by Andrew
Got a two piece dinner and they have me the smallest drumstick and chicken thigh possible. I would've gotten the 3 piece if I knew I would get a less than a single breast worth of chicken total. Much prefer the bessemer jacks near work, they have significantly better food even with the long
