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November 2023 by Shayne Sammons
Highly recommend working w/ Jason. He was a pleasure to work with and extremely helpful. My wife and I have bought several vehicles of the years, and this was by far the best experience we've had. The truck we purchased was listed fairly and we feel that we got a great deal.
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October 2023 by mark taylor
Great staff. Not very efficient. Took weeks to my EV fixed
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November 2022 by zac cole
I bought a truck from Stephen and he made the process as seamless as I think it could’ve been. He made me feel like more than a customer. Best experience by far
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October 2022 by R S.
My car was making a terrible noise. I took it in to have them listen to it. Jim quickly got me in and helped me with a loaner until they could get my Jaguar looked at. I was completely satisfied with how quickly they found the problem and got my car fixed. I am happy to report that I am back in my car noise free! Thank you Jaguar Service team!
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September 2022 by M. W.
If you want to feel like you're buying a cheap Honda from a shady used car salesman, then I highly recommend them. If you want the salesperson to promise to not annoy you, but then proceed to bombard you with emails, texts, and phone calls, this is your place. If you want the salesperson to lie to you about others being interested in a vehicle in order to pressure you into moving quickly, then you've found the perfect car buying experience in Jaguar Land Rover of Birmingham.If you actually expect the sales team to listen, understand, and help you make a good choice... Go basically anywhere else. I don't need cheap, sleazy sales tactics when I'm looking at a $50k vehicle.
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July 2022 by Katy
Tess was so sweet. Let us come in late before they closed to help us with a test drive. Extremely sweet staff!
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June 2022 by gusvelma jenkins
Stephen is wonderful. He was patient and kind. We live out of state, Stephen keep in touch until he found what we wanted. He called and sent pictures upon request. You can't get that type of service anymore. Stephen cared about our wants and needs. He "loved" on our car like it was his own. If you want excellent service, Jaguar of Birmingham is where you should go.
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June 2022 by Greatness
Stephen is the man with a plan. I love working with him. He makes purchasing a vehicle easy. His personality, consistency, and hard work is the best. He makes you feel like a part of his family and checks up on you as a customer to make sure your experience is a plus and to always keep you part of the Jaquar family. My car only had 9,400 miles on it- Jaquar (less than 30K).You can’t go wrong with purchasing from Stephen. I’m a customer for life.
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May 2022 by Bowhunter Law
I schedule my vehicle on the 27th for a service check up on brakes found out today that they will no longer service cars under 2015. I have a 2014 xjl r lwb with 34,000 miles on it. Service guy told me to call Huntsville Dealership or mobile dealerships. That's a far drive from Birmingham LOL. Funny thing about it I was getting the vehicle service for a purchaser to buy. I know where now where I will be purchasing my next vehicle from
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December 2021 by Sagar Bennuri
Jaguars are top class vehicles And Jaguar Birmingham provides top class customer service!
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July 2021 by Michaela Simon
Such a great place to get a car from! Me and my fiancé had Tess as a sales representative and she was so sweet and absolutely amazing! She found us the perfect car that was well within our budget. I highly recommend going to Jaguar and asking for Tess!
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June 2021 by Kyson Dibble
We bought a used Jeep Grand Cherokee. They are forward with everything and don’t try to scam you or sugar code anything on the paperwork. The car dealers are nice and don’t hide anything. 10/10 experience. One of the best experiences I’ve had in a while with any dealership
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April 2021 by Matt Antunez
I’m from California and was doing a cross country road trip on my F-Type and unfortunately got a flat tire. Being stuck alone in Alabama as a 21 year old I was pretty worried to say the least. However I was able to Tow my Vehicle to the dealership for free and was immediately put at ease when I met one of the Service Advisors named Ryan Bradley. He was very understanding of my situation and made sure all of my needs and concerns were addressed. I was very impressed with his customer service and how thorough he was! The other employees I dealt with briefly there were very kind as well. This is the first time I walk into a jaguar dealership and felt that I was truly a valued customer and every single person from the receptionist to the mechanics working on my car wanted to make me happy! Definitely come here!! I wish the Jaguar dealerships in California were this good!!!
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April 2021 by anna mccarty
First time I’ve been in. They were very welcoming and took care of what I needed quickly! I will definitely be back for everything I need in the future.
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October 2020 by Trae Thomas
Wonderful services from this establishment and shout to Steve with outstanding customer service