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August 2025 by Joy
Coleman was such a pleasure to talk to and work with! Super friendly and helpful in helping me secure my apartment at Jemison. Really quick to respond as well to any issues and questions I’ve had with moving in.
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February 2025 by LaChelle Thomas
I recently had the pleasure of working with Eric White at Jemison flats and I couldn't be happier with the experience. From the moment I inquired about the property, Eric was incredibly professional, knowledgeable, and responsive. They took the time to answer all my questions and provided detailed information about the leasing process, amenities, and the surrounding area. During the property tour, Eric was not only informative but also very personable, making me feel welcome and comfortable. They went above and beyond to ensure that I found the perfect apartment that met all my needs and preferences. The entire leasing process was smooth and efficient, thanks to Eric's expertise and dedication. Their attention to detail and commitment to excellent customer service truly set them apart. I highly recommend Eric and jemison flats to anyone looking for a new home. Thank you for making my apartment search a positive and stress-free experience!
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August 2024 by S C
Was walking by this apartment complex and got accosted by a group of homeless who have a little “village” right outside the building. One guy even had a machete! I was told no one can walk on their side of the street without paying! Is this how Jamison Flats runs its property? Please everyone stay away. I had to run across the street to the greyhound station and asked the security personnel to step in and say something! Utterly ridiculous!
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May 2024 by Gc Girl
Awful management. The elevator has been out of service for over a month. Has to be an ADA violation. The stairs that we now have to use have awful to no lighting. There are lights in the darkest areas but they do not work, not sure they ever have. Hallways are nasty. Cigarette butts in the stairwell.
The "gated" parking has had the gates up for two weeks now - after a very clumsy migration to a new card-entry system for the building.
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February 2024 by Jan Young
Jemison Flats is an awesome choice for someone looking for a unique experience in living. It’s definitely not your average apartment.Over 100 years old, this building is full of charm. Cole Carpenter, manager at Jemison Flats, has been a joy to work with. It’s not always easy when you’re on a fixed income, but Cole is always there with a solution. He is kind, and tries to solve the problem in a timely manner. I have found maintenance to be very helpful also.
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October 2023 by Julie Forester
I have lived at Jemison Flats for about 7 years now. I love the building and the location in Downtown Birmingham. While we have had some issues, I want to thank Cole Carpenter for going above and beyond in resolving my latest issue. I had a large bookcase in the basement that was moved and I thought it had been stolen. He found it and delivered it to my apartment door! Thank you! Thank you!!!!!!
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September 2023 by Arielle R.
0 Stars!!! Elevators smell like fresh pee. Homeless people all around. Drug addicts leaving syringes. Garbage bins smell AWFUL 24/7. The storage units are in a creepy uncared for basement. There are holes in the floor that are covered with thin pieces of plywood. It's just all over horrible. And if we're being honest I'm pretty sure the basement is also used as a secret tr*fficking area. It's just WAY too creepy and unsettling. Do not live here!!!!!
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July 2023 by Heidi Mikell
I’ve lived in Jemison Flats for 7 years now and have thoroughly enjoyed calling this community my home. The location is central to most things downtown. The units are loft-style and unique. Eric with management has always been prompt and taken good care of us when we needed anything. I’d highly recommend Jemison Flats to anyone looking to move to the Birmingham loft district.
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June 2023 by Susan Pedersen
I just moved here and love the building! I'm especially impressed with the maintenance staff, William, Brandon, and Zach. They have been very responsive to my requests and were very professional in rectifying the issues I had. Also thanks to Cole, the assistant manager, for his assistance throughout the process.
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March 2023 by Brian Condon
Would be zero if that was an option.I moved in to an SPM property in May and myself, along with several other residents, have had issues with missing packages/package thefts and safety concerns with the call box being inoperable in the building. I was told in our tour that the lobby had cameras, but after several thefts of packages, have since been told after move in that the cameras were inoperable. I was assured the cameras were being repaired and that cameras were also being added to the mail room. After following up with management I was told there was no ETA for the lobby camera repair, and they knew of no plans to install cameras in the mailroom even though the former property manager put it in writing with an estimated completion date of 11/30.I asked if I could install my own camera like a ring doorbell, but was denied even though they have made no effort to help control the thefts in the building.Package lockers would also be a suitable optionIn addition, the callbox being inoperable is a safety concern. I have submitted a maintenace request to be told “call box has never worked.” However, this was not communicated during our tour. I even asked if we could access the building with a code at the call box and was told no, but that the box was operable.It’s been several months, and the issues are no closer to a resolution. We deserve to live in a safe, theft free environment and the management is doing nothing to alleviate the lost expenses we continue to incur with theft of mail.
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March 2023 by Justin Chain
Worst experience I have had in 12 years of renting apartments. The Property Management Group (SPM) is awful and the manager (Paris L Odom) very unprofessional. I recently had to go 32 days without a bathroom in a 1BR/1BA and had to walk to stores or other apartment complexes to use the facilities. After weeks and weeks of calling or trying to call and open maintenance requests and call the emergency number and being told oh we’re busy I finally was able to get in touch with someone at the company who sent out maintenance within ten mins and had it fixed shortly after. Why this took 32 days for an apartment that you pay $1400+ for a 1BR/1BA still dumbfounds me. When I asked what would be done to make this right (some sort of discount for the month that I lived in a 1Br/0 BA) I was told to kick rocks.Advice: run and find somewhere not managed by SPM and “managed” is used in a loose of a term as possible because they don’t manage anything.Edit: Whoever Sydney is was nice on the phone. Probably the only person I’ve spoken with at SPM who seemed decent to deal with.
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March 2023 by Aidan Rosicka
As someone who lives here, you definitely don’t want to live here. And I would stay away from any property under this management/leasing company.Upon our arrival in these units there were multiple things wrong. For example: dirty floors, leaking pipes (both bathroom and kitchen), and a broken fridge. Unfortunately after 4 months it only got worse. We had a sewage pipe burst into the A/C unit. My wife and I have been getting sick for the last week because of it. When confronting management they dared us to call the health department and said they would get to it in a week...it has been 2. Only downhill in our experience.
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March 2023 by Sarah Lowe
Sadly, the worst part about this place is the management and the leasing agency. Which is such an easy fix. Would not recommend living here. That’s my personal experience.
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August 2022 by Charlie M.
A great building, managed and cared for terribly. The asst property manager Paris Odom is incredibly rude, unprofessional and not helpful. They are greedy for your money yet never help to fix maintenance requests or work with tenants in any way. There have been things broken in our apartment for a year and maintenance requests submitted and ignored. I cant stress how rude Paris is. Every time I have spoken to her she's been so rude to the point she almost left my fiancée in tears. If you think your property management group is bad... get ready. Also, you have to serve a 60 day notice before your lease IS SET TO END. So make sure you have another place set up 60 days in advance (which is nearly impossible, no landlord will accept an application for two months away) Money hungry, lazy and rude. I would be livid if I hired "SPM" to manage my building. If you see positive reviews of jemison, I almost guarantee they are from SPM staff. Read the reviews and RUN THE OPPOSITE DIRECTION. *EDIT: The "clearly stated" part of the lease They are referring to below was sent to us THE DAY OF OUR MOVE IN WHILE WE WERE DRIVING FROM OUT OF STATE. We were told we would not be allowed in the building unless we had signed the lease. As I had an animal with me, I was quick to sign it. This was being coordinated by our THIRD leasing agent bc they kept quitting or getting fired. Oh and during the process of our leasing agents being changed 3 times in a few weeks they lost about half of our info multiple times. And maintenance being "dispatched" to our apartment would happen rarely and only 1 of the multitude of issues would be fixed and the rest they would "come back for" but never return.
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August 2022 by Christa L.
Spend your money elsewhere. Maintenance only happens if you email them. Poorly organized and even worse communication.
