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January 2024 by Narva Norfleet
I am new in Alabama and I want to the Kohls store in Trussville. Selena the sales associate greeted everyone who entered and my husband and I purchased jewelry and she is soo professional and represent the store very well.
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January 2024 by Kimberlee King
Great customer service! The store is always clean and nicely organized.
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January 2024 by Alisha Taylor
My return was kinda easy once I found out where to do it. Couldn't find a store worker to guide me in the right direction.
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January 2024 by Lorena Adams
I rarely go to Kohl’s, but this day the staff was so friendly. Especially out cashier.
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January 2024 by Gloria Johnson
I did an in store pickup. It was fast , easy and convenient!
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January 2024 by Elvis Gardner
Everytime I go in this place it looks like they are getting ready to go out of business
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January 2024 by Debra Tate
Excellent customer service and great stylish clothing selections
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December 2023 by curt cousins
Friendly associatesBut not enough big and tall clothing
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December 2023 by Silvio David Tapia
Great sales prices and rewards; friendly and helpful sales staff
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November 2023 by Brenda Talley
Love shopping at the Trussville Kohl's Store. Employees are so friendly, always asking how I am, or if I need any help. Wish more stores had these helpful employees. I stick with Kohl's because of the employees and cleanliness of the store.
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November 2023 by Debra Poole
They were helpful kind and friendly.They helped me to save money. I couldn't find my card but they were able to help me anyway. They were great!!
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November 2023 by Tawana Doty
Employees are not friendly at all. I always shop at the Oxford location, which I love. Thought I would try Trussville since I was in the area. I had a 30% off coupon that expired 11/18 which was the day I was there. Cashier wouldn't allow me to use it, saying it didn't start until 11/19 which was not true. Needless to say, I will not be going back to Trussville.
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November 2023 by Diann Capps
Trussville Kohl’s is a great store to shop! Their service is great they have all you need clothes, shoes, home goods, children’s items and the cleanest and well organized store I have ever seen!
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November 2023 by Robin Romager
I was in a hurry to find a nice outfit for my son’s baptism the following day. To my surprise, I was greeted my Mary Jackson and with a very warm smile on her face. She helped me with the correct sizes as well as showed me different pieces that would look great with the slacks and top I had chosen. She was pleasant, friendly and most of all had knowledge of the Women’s Dept. Once I explained the reason I was there she was genuinely as happy for me, as well as my son. I can honestly say, this is the 1st time anyone has ever offered to help me with the exception of the cashiers. I cannot say enough about Mary Jackson and her sunny disposition, anytime I return, no matter the reason, I’m going to be looking for Mary Jackson, I feel like I’ve made a new friend and she genuinely wanted me to look my very best! Every store should have their very own Mary Jackson and it would make some stores a lot more pleasant to shop in. I could not have found the items that she showed me and I bought everything she suggested and it was obvious that this was not strictly about making a sale. She is very helpful, knowledgeable and one of the nicest people I’ve ever met. I will always ask for her now.
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October 2023 by John M.
I have mixed feelings about Kohl's. Maybe when they tried to be at the same level as Walmart and Target, they could compete as a viable alternative. When they tried yo elevate themselves to something along the lines of, say, a Macy's, that is when I pretty much stopped going there on any regular basis. I think they are just a bit too expensive for what they are and the customer service is a bit weak. The selection is decent enough. All in all, Kohl's is what it is. I was on the road traveling for work when I stopped in to grab a few items. It was an overall decent enough experience.
