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March 2024 by John
Lynsey was extremely kind and helpful. I appreciate y’all! This was supposed to post in 2023. Ooops
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March 2024 by Alvin Green
Delta is awesome
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December 2023 by Loretta Erskine
Lynsey was especially patient with me as a mom of a new glasses wearer. Her personality is bubbly and fun while still professional.Cassie helped to make our final decision and they both gave great information upon pickup.
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December 2023 by queen alayna
Amazing service! Lindsay and Cassie were both very sweet and helped me a lot!
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December 2023 by Brandon Simpson
The staff is amazing. Doc is great! Love these folks. So helpful and accommodating.
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December 2023 by Crystal Willis
Great experience! Linsey was so helpful and I love my glasses! Highly recommend.
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December 2023 by Timothy Bennett
Not only was getting our eye exams an enjoyable experience but picking out glasses was too. Each associate worked collectively in picking out the best look and feel for us both that it made the experience much more enjoyable. We will always use this LensCrafters for our eye wear needs.
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October 2023 by Ginger Kelly
Very friendly service at the location in Trussville, AL. While having a pair of glasses adjusted the customer service person helped me find my next pair of frames!
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October 2023 by Psycho .30-06
The staff at LensCrafters are very attentive to all your needs especially Lindsey. She’s taking care of me every time I’ve come in even though I bother her she’s never complained. Dalton is excellent at his work also. I highly recommend them.
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October 2023 by Michael Hambright
Had to have frames repaired. They did a great job. Quickly with a smile. Same great service i received when i bought them about a year ago. Now if i can just stop walking through glass doors. Thanks LensCrafters.
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October 2023 by Denise Balzer
Friendly, supportive, great choices. Visit started with an exam which was very pleasant and Dr O’Leary knew just what I needed for my day to day eyewear needs. Choosing frames for my glasses was very easy wonderful choices and support. Contact packages a breeze! Wonderful team, and recommend asking for Nakynia.Glasses are awesome, see the pcs.
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October 2023 by Tia Johnson
Robin has been with the company for 12 years and is just as amazing on year 12 as day 1. I recommend any and all persons in need of glasses to visit lens crafters in the pinnacle and ask for Robin. Best experience u will ever have.
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October 2023 by Robert Comer
I visited the Lens Crafters location to pick up my new glasses and order a new pair of the Oakley cycling glasses. The staff did a great job assisting me with the fit and the prescription of my new glasses. I always receive great customer service at this location and they have a good selection of glasses and Dr. O’Leary is my eye doctor.
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October 2023 by Belinda Rollins
I had used Dr. O’Leary and LensCrafters for years and I decided to try another eye place that was closer to my work. BAD mistake! I paid more there for my glasses than I did at LemsCrafters. The frames and lenses were terrible from the other place and after 6 months of dealing with them I gave up and went back to my trusty Dr. O’Leary and LensCrafters. Delta and Cassie are always so helpful. I would recommend them over anywhere!
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October 2023 by Nerissa Anderson
I have been a customer since 1998 when Lenscrafters’s was D.O.C. I CANT BELIEVE THE SERVICE HERE. I called with an emergency and explained my situation AND GOT absolutely nowhere. I was told I would have to purchase a 60 day supply. Like really WTH. I just order 2 boxes in the mail on SUNDAY…… I called the store she didn’t even look my account up……JUST we need the money and you need to buy a 60 day supply is what the rule is she STATED‼️‼️‼️I will be calling Corporate about this unsettling issue….MEANWHILE……..Julie at the 5550 whittlesay Columbus, GA is the real MVP. I was visiting from out of town and my right contact lenses got damaged and I needed a trial pair . I called the Columbus, GA store on 5550 Whiitlessy. AND she got me together without hesitation. BEST CUSTOMER SERVICE.
