-
November 2023 by Christina Averett
By far the best and most knowledgeable Veterinary Animal Hospital. They go above and beyond to provide the best & most advanced veterinary care possible.
-
May 2023 by Michaelangelo Garcia
When something is brought to the attention of the management, and the only response from management is, "Figure it out" then the establishment needs new management. IF YOU HAVE PETS IN THE VCA LIBERTY ANIMAL HOSPITAL THIS WEEKEND, CONSIDER ANOTHER CLINIC TO LEAVE THEM AT! THEY ARE OVERBOOKED AND ALREADY HAVE CASES OF KENNEL COUGH! THE PLACE IS RUN LIKE A BUSINESS AND NOT A CLINIC, YOU WILL LIKELY BE PUTTING YOUR PETS IN DANGER IF YOU ADD ON TO THEIR ALREADY RIDICULOUSLY WORK LOAD!
-
March 2023 by Tonja Johnson
We have been using this facility for over 20 years and were extremely happy with the care until one of our dogs was turned away when she was really sick. This dog had been going there for years having three surgeries there. Her brother had been uthinized there the end of January. Our dog was unable to stand, unable to walk, was not eating or drinking. They open at 7 even though the doctors do not get there until 8. We got there at 7. We begged for them to see her and they told us they could not for us to come back on Tuesday which is when we originally made the appointment until she was getting worse by the day. We waited until 8 refusing to leave until we spoke to the doctor because we were thinking they know her they won't send her away. But they did. The receptionist was cold and the doctor couldn't even come out and tell us herself. We were the only humans in that waiting room beginning at 7 and we were told the doctor was in a room with a patient. We were truly heart broken. We were shocked they turned us away , turned out baby girl away and they were the only vets she had ever seen.
-
March 2023 by Tonja Johnson
after going there for over 20 years one of our dogs was turned away when she was really sick. they open at 7 on Saturday even though the doctor doesn't get there until 8. we got there at seven. the receptionist saw we had to physically carry our Aussie in. we told her she had an appointment on Tuesday but was getting worse by the day. we were told the doctor could not see her and for us to come back on Tuesday. we begged and she didn't care. this dog has had 3 surgeries there, her siblings have been uthanized there so we were heartbroken they turned out little girl away. they were fine with sending her to a total stranger to figure out why she was so sick. it makes me sad.
-
February 2023 by Sean Antonucci
I love, love, love this place. The staff are amazing. Every single time we go in, it feels like they are our own personal vets. We almost always see the same vet, and even when we don't, they still know the history of our animals and make the visit incredibly easy and convenient. I couldn't ask for a better team of human beings. Our cat, Aksana, is super thankful. And so are we. Thank you guys! ?
-
January 2023 by Virginia Geoffrion
The veterinarians there are wonderful, and they really care about your pets.
-
January 2023 by Elizabeth Henderson
We LOVE VCA Liberty Park! Excellent customer service - They have come out to the parking lot voluntarily (in the rain!) to help get my pup if I’m in a hurry to get to work. They know my name, greet me with a smile and make me feel very welcome every time I drop off or pick my dog. My dog attends daycare here 3 days a week, and is always so excited when we pull into the parking lot! I cannot recommend this vet, particularly this daycare center, enough. I would give 6 stars if I could.
-
December 2022 by Tamecia Harris
Thank you all for helping our sweet kitty Tucci ❤️the entire staff was so kind and understanding.
-
October 2022 by Jodie Real
Dr. Michael and the staff were so friendly and helpful. They made us feel at ease.
-
July 2022 by Katy Payne McCain
I want to give a major thank you to Dr. KRISTEN Michael for reaching out and explaining why it’s been so hard to get into Liberty lately, she was able to work my sweet puppy in today and I really appreciate her going above and beyond in!
-
July 2022 by Catherine B.
The only reason I'm not giving less stars is because of the amazing welcoming staff and team of doctors here. We dropped off our dogs for boarding and got a call back about an hour before closing on a holiday weekend. One of our dogs has had behavioral problems in the past and they now refused to take her. Because of the situation, it was understandable to not want her to stay in their kennel however it was not appropriate to tell us this at 5 PM on a Friday when the reservation had been made two months ago. The office manager (Monique) should have known about this way prior to telling us. However, we picked up our dog and thankfully found a place to keep them for the week since we were flying out the next day at 4 AM. They also refused to take our other dog because of her anxiety problems. We have two dogs with anxiety and they have taken both of them in the past and we are very clear that if they need to be medicated they are welcome to administer that to the dogs. As professionals in a canine field you should be able to handle a dog with anxiety appropriately rather than just kick her out of the establishment. This dog is not in any way violent or aggressive, but very scared. Not impressed at all with the lack of professionalism from the managers of this place however to reiterate, the medical team is lovely and amazing at their jobs.
-
June 2022 by Bodene Barker
Great Vet, I just started seeing Dr Martin with an older dog and he answered my questions and listened carefully to my concerns. Extremely helpful kind and caring . Highly recommended.
-
June 2022 by Jimmy Odom
Rude staff in person and on the phone. If you're not from that side of town they look down on you like they are a better class of people if you call them it seems like your messing up there tic tok dance.. if you like being treated a second rate human then that's your vet. Rude bunch of people
-
April 2022 by Therese O'Hara
They have taken great care of my dog for 13 yrs. Always ready to answer any ? I may have concerning my dog.my two other dogs went there also until they pass at 18 and 10 yrs old. Highly recommend them for your pets needs.
-
February 2022 by Christy Vaughn
It was absolutely an amazing experience when my 11-year-old pit/corgi mix had to have his ACL surgically put completely back together with a plate and screws.Outstanding customer service from every phone call, person I encountered, the entire staff. Absolutely, completely satisfied with driving almost 2 hours for this surgery and check-ups. I couldn't have picked a better surgeon or staff to fix my baby. This hospital and the surgeon goes above and beyond any expectations I might have thought to have. And for all the quotes I received, VERY reasonably priced too! I'm very grateful for VCA Liberty!
