Liberty Tax provides helpful and friendly service from knowledgeable staff members. Customers appreciate the patience, honesty, and professionalism of the employees, especially noting individuals like Shalon, Kizzy, and Kirsten for their clear explanations and respectful attitude. Many clients feel confident in the assistance they receive, with some expressing trust and gratitude for the thorough and straightforward help. Overall, Liberty Tax is known for its genuine and dedicated service, making the tax process easier and more understandable for clients.