-
January 2024 by Sarah Dedic
Cute clothes. Intentionally misleading sales prices.Asked a worker to explain the semi-annual sale prices. Worker said "additional 60% off anything with a price that ends in .99". Got to the checkout and actually the "some exclusions apply" means only "60% off pants."
-
December 2023 by Randy Pennington
Very nice selection and some great gift ideas.
-
December 2023 by Herman Wilhite
We were able to find the things that we wanted and they were very helpful.
-
December 2023 by Elaine Price
The restroom is absolutely disgusting. Worse than a gas station. I was shopping in Soma - sister store to Loft- and when I checked out I asked about a restroom. Soma rep told me to go nextdoor to Loft. Loft rep was very nice, but the restroom was horrible. Everything was very dirty.
-
October 2023 by Tania Carreker
Oh my! Love this store!! The ladies that work there were so helpful ❤️ they have updated their fit this season ?
-
March 2023 by Meghan Griffin
I have never been before, but they were soo nice!
-
September 2022 by Katie Cole
My favorite place to shop for women's clothes. You won't be disappointed. The workers were super helpful.
-
August 2022 by Bonnie Poticny Realtor
I can always find an outfit for business events.
-
June 2022 by Jenn
Awful customer service. I only shop here because I like the brand. At my last visit I stood several minutes at the counter while the manager went over what sounded like the previous weeks sales numbers with an associate. Both of the looked at me. Neither verbally acknowledged me. When the associate finally asked me if I was ready to check out she seemed to be quite irritated. Not sure if by me or her manger. It’s pretty much the same at every visit over the past year.
-
March 2022 by James Bentley
Great place to shopFriendly people
-
December 2021 by Janice Johns
The staff at the Summit Ann Taylor store know how to provide great customer service. I was cheerfully greeted as I entered the store. As I looked and shopped someone would offer assistance. Catherine was a huge help finding and recommending the right cut according to body shape, as I was buying for my daughter who was not with me. Lauren rang up my order. She offered a gift receipt and wrapped my purchases separately from my gifts. Other customers were being helped also and the positivity and efficiency of the staff seemed to spread throughout the store. All in all the it was an extraordinary shopping experience!
-
October 2021 by Jennifer Cahill
I love Loft this was my first time to this store. It was as horrible no one said hello. The associate ignored me if I didn’t need clothes for a new job I would have left without purchasing anything.
-
April 2021 by Tara S.
Shelby (Mgr) of the Loft in Birmingham at the Summit made it a point to miss us when we walked into the store BUT didn't miss the folks after us ! They got the warm welcome and the store specials while we shopped without a greeting. I brought it to her attention via phone call and she "missed us"......a whole 6'4 Brown couple....ppl need to cut it out with the exclusion crap. I just happen to be rich and chose to shop the Loft.....I guess she did not want Brown folks money . Pitiful , she need diversity training.
-
January 2021 by Daphne B.
Love this store and their products! The store is in an easy access location and their sales personnel are always kind and helpful. My favorite is that their clothes are true to size and great quality
-
July 2020 by Kelly Remmem
When I looked up Maternity Shops near me it brought up Loft. Said it was a Maternity Shop..... I walk in and it's all clothes for non pregnant women and has petite sized clothing.