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February 2025 by Em M
Always a great shipping experience! Helpful employees!
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February 2025 by Megan Nguyen
Just go to home depot at this point. They are going take things from your house and claim that they didn't. When ask for a refund, they want ME to wait between 8 am to 8 pm for them to pick it up. Don't even get me start with customer service. They just love to waste your time.
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February 2025 by Brooke Davis
Super clean, very nice employees. The man behind the paint counter was very helpful I wish I could remember his name!!! Also Richard was sooooo helpful! He gave us tips on our new house that I didn’t even know about! You can tell they truly care about the job and they people and it showed!!!
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February 2025 by Mario Castro
Really bad customer service i try to buy a outdoor furniture i wait for two hours and they never show up
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February 2025 by Bernhard Hane
Good store!
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February 2025 by Kevin Borden
Without a doubt the worst hardware store I’ve ever been to
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February 2025 by Jeff Hall
Lazy employees, dirty stock on shelves. Not paying 150 bucks for dirty new tools. I will just stay with a real supply houses where you can get a question answered in less than 2 days!
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January 2025 by michelle dryer
The staff is always exceptional!!!
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December 2024 by Edward Doddy
I made a return of trim and was told part of it came from Home Depot, I asked if I could leave at front until I shopped for what I needed, I was told it would be fine, I got what I needed and checked out, My fault was forgetting to retrieve the trim left at return, I called back 2 hours later to go back and retrieve, only to be told that it had been disposed of to the dumpster, My complaint is that the thousands of dollars that I’ve spent at this money grabbing facility, they can’t even hold a couple of pieces of trim for 24 hours to see if their customer returns for it, This facility was the Highway 280 in Birmingham and the employee is described as nerdy and under trained in customer service, I’ll definitely be canceling my Lowe’s credit card and focusing more on Home Depot unless I just have to unwillingly go to Lowe’s .
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December 2024 by David Shirley
Typically have what I am looking for
The Simpson connector area is a bit jumbled.
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December 2024 by Juston Dailey
always great experience
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December 2024 by Stephen Hunt
Great home improvement store.
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November 2024 by Sarah Gordon
No staff to help. No knowledge of products.
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November 2024 by william phillips
Looking for reasonable pet friendly carpet.
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November 2024 by Elizabeth Drumm
I never give online reviews but had a terrible experience with this Lowe’s and feel I have to warn others. I purchased an inflatable here in September. The store sold me a floor display at full price without my knowing. (I had already been in the store for an hour waiting with two restless kids due to either lack of training or hustle from the store associates by the time I realized they had just stuffed the floor display in a box.) When I set up the inflatable I realized it had a hole in the back with duct tape over it. It inflates, but I can’t believe it is the store’s policy to sell damaged products and charge full price without notifying the customer. I could have purchased a damaged inflatable from Facebook marketplace for a fraction of what I paid. What’s worse, the store management is accusing me of lying and will not offer me any compensation for the fraudulent practices their in store sales people are exhibiting. The store return process for other items I have returned also was abysmal and none of the workers appear to be properly trained on their systems or on customer service. I’m not sure what has happened to Lowe’s but I will not be shopping here or at any other Lowe’s again.
