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April 2024 by Cherie Connell
This was my first time ever to walk into a MAC store and what an awesome experience and atmosphere!! The moment I walked into the store, I didn't feel intimidated or felt out of place. Kahmille was so beautiful, knowable and so so helpful. I left there on cloud nine with a bag full of goodies and a husband that could believe the new me!!I can't thank you enough Kahmille for bringing out the best for me.God Bless You,Cherie
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November 2023 by Amy B.
Absolutely love MAC Cosmetics & always have such a great experience at this location. Service is always friendly, helpful & knowledgeable. With the exception of mascara & some eyeshadow pallets, my entire makeup collection/routine consists of MAC products. This location always has everything I'm looking for in stock which is super convenient. If they don't have what you need in stock, they'll order it for you & have it shipped to your home at no extra charge. My favorite product would be their Colour Excess Gel Pencil Eyeliner in the color "Stay the Night." I love that no eye liner sharper is needed & that the color doesn't smudge or budge all day. I have this product in a few colors & am very happy with all of them. I'm also extremely happy with the length of wear of their foundation, powder & blush.MAC has a great promotion currently where you get a makeup bag & your choice of three products with a $75 purchase. A wonderful way to stock up on excellent products.
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November 2023 by Catherine Dellinger
The store was clean and the sales girl was excellent. Very helpful and knowledgeable! Will be back!
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September 2023 by Felicia Reynolds
I went into this location on tonight in hopes of learning about blushes. Mashala's serve was excellent. This young lady was very knowledgeable of her products and her customers service skills were exceptionally well. Mashala's beauty would haveade me spend all my money on MAC products to achieve her look. Mashala was kind and patient with me. Thanks MAC for having such a remarkable person on your team!
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June 2023 by Helen Taylor
Great selection customer service and atmosphere
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May 2023 by Annsley E.
Uhm okay first- can I just say every worker in this place is a material girl. An Icon.like fantastic. . The dazzle glass is OUTSTANDINGGGGGG. Luv this place sooooi much. Pls if u need makeup, go here!. Also, if you buy and use 6 containers of concealers or stuff like that, pallets, or something. You can go Turn it in and they will recycle all them!!. PLS GO HEREEE!
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December 2022 by Tomeka Jackson
I went in for a Lash & Line. Tiffany did an amazing job.
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December 2022 by Chelsea Worthington
Been using MAC for 20 yrs! The employees are nice and very helpful, will shop at this store as long as I'm in this area. Go here before Belk b/c they have a lot more products and experienced employees ? The one in Belk barely has anyone at the counter half the time!
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December 2022 by Ashley H
Would have given 0 if I could! The store WASN'T busy at all. I went in for a make-up session. The black female manager was rushing out of the door. She sd I'll be back. I asked the other black female associate if she could do a make up session and how much would it cost? She didn't have a clue. She sd I would have to wait for the manager to return. The manager returned with food in her hand and rushed pass me going behind the cash register. The associate asked her and she replied no. She didn't ask what specifics I wanted or were looking for. The culture has truly changed in this store. They lost current and future sales as far as I'm concerned.MAC don't hire employees that don't know how to do makeup or don't have customer service skills.
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October 2022 by Elizabeth Thigpen
I had gone to the apple store with friend. It's always to crowded for me in the apple store, and my anxiety was making it hard to breathe. So I went walking and decided to check out the Mac store. I've never been inside the store. It was kinda intimidating but not to bad. But I truly have no knowledge of makeup and decided I had time to learn. Something to distract me from the anxiety. Im sure the girl thought I was crazy. Told the ladys I had no idea what to look at bc I've never really done makeup much. And the basics I did do were from the early 90s. She got all excited and made me feel like I was number 1 for the day. I loved every minute of it. I even came out of the store with a few good items. Definitely worth the money spent on it.What I liked most was the non-judgemental open minded atmosphere about the place. I've walked into sephoria and the girls in there have attitudes that makes shopping there an absolute nightmare.
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September 2022 by Ijeoma Nnanabu
Tiffany and Shay are great employees. They went above and beyond, exceeding my expectations. Shay did an amazing job with my engagement photo makeup! I drove from Atlanta and didn't know anyone in the Bham area who could do my makeup, so I sincerely appreciate it!
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September 2022 by Taylor Wilters
Tiffany at the Summit MAC truly saved the day and helped me re-create a lipstick shade that had been unfortunately discontinued (Act Natural). Thank you so much Tiffany for your help!
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November 2021 by Karen Leonard
ALWAYS EXCELLENT SERVICE
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August 2021 by Tolea Smith
Went in for an item. The girl helped me remember which one to get. They were out of stock so she called three other stores to try and help me. The other stores did not have one I could pick up. While she was ordering the product to be sent to my house another woman asked if I needed some of the product to take with me till the item arrived and she gave me a small amount of it.Overall completely impressed with their customer service. They truly went above and beyond to help me.
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August 2021 by syretta powell
I like this place. I place my order online n walk right in to pick up. I'm out in 5 mins or less
