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March 2024 by Lisa Posey
This was my second massage with Markita so far, and it was great service both times. She made me feel comfortable and relaxed. Will definitely return.
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October 2023 by Lindsey Moss
WORST massage I’ve ever had will NOT be going back. The masseuses name is Rebekah and she covered me in oil and was greased up all over my body so much I had to wipe my back before leaving and had to get a shower when I got home because she got it all up in my hair….came in for an hour massage and all I got was her stretching me and pressure points. And her digging in my back were I knew I was sore but didn’t want the knots taken out because I knew it would hurt. And to top it off she ended my hour massage 10 mins early. Am just a mom who wanted a nice relaxing massage for an WHOLE hour and instead I got 50 mins of torture.
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August 2023 by Gina Mason
Wonderful massage, great communication with massage therapist who knew her stuff well! Worked on all my trouble spots and gave me advice how to work on them at home. A++.
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June 2023 by S Dun
I had a great 90 min massage with Tresdon. I will be booking with him again soon
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May 2023 by Shemikia Vaughn
I thoroughly enjoyed my facial with Jacob, looking forward to the next one. Patricia done a wonderful job on my massage as well.
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May 2023 by Kristie Bennett
I have been extremely pleased with the services I have used at the Greystone Massage Envy. Bryce and Tresden have worked hard to rectify the knots in my neck and upper back areas. Jacob introduced me to the Jan Marini skin research line of products. My skin truly has improved. I look forward to trying the stretch sessions and the hot stone massage.
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May 2023 by Taylor Pitkins
I was supposed to have an appt (4/28/23) at 2pm; I accidentally drove to the wrong location (20 min away). I called the front desk to explain what happened and she told me they just wouldn't be able to do the add-on foot treatment and I said ok that's fine. I finally get to the correct ME and they take me back and tell me to undress to my comfort level etc etc and the massage therapist comes in to tell me I only have 20 min left. Clearly, I misunderstood. So, I told her I would rather just re-schedule. Also, not thinking I have to pay for this missed appt (because no one told me that amongst all of this "communication".) Long story short, I try to explain my mistake and no mercy was given and the girl behind the desk tells me I have to pay anyway. So, I basically wasted a whole gift card for no massage. There needs to be some sort of management or professionalism added here. And extra clear communication. I will not be back to this location or possibly to any massage envy ever again. Super disappointed. I am a mom of two littles and it is already extremely difficult to make time for something like this. It would've been nice to at least get some sort of reconciliation.
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March 2023 by megan major
apparently they are too good for our business. daughters got us a gift card from here 2 years ago and every time I call to make an appointment they say they are booked and won’t be able to see us for another couple months. then they require we put a card down as well. went inside and no one was around. I guess they are short staffed or something but it shouldn’t be this exhausting to get a massageEDIT: I am so beyond frustrated with this place. My husband and I were finally able to get an appointment but had to reschedule with another massage therapist. Well we came to our appointment yesterday 3/17/23, waited another 10 minutes while no one came out, and then was told our rescheduled appointment was cancelled! No call to let us know ahead of time, nothing!Asked for the manager’s contact so we could get a refund, but the employee said they didn’t know it! My husband was so frustrated he tore the $120 gift cards up to pieces. I will never visit this place or any massage envy again. I hate to write a bad review but man. zero stars
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March 2023 by Rachel Petry
Last experience was great. My therapist was Patty and she was amazing!
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March 2023 by Brenda Davidson
Massage envy is the best. I've been coming for a couple years and have enjoyed each massage. I was very impressed with the guy that did my massage. I've had different ones. But always a great massage.
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February 2023 by Andrea A Jackson
Ashely had the lightest hands that ever touched my face. I just didn’t want it to end. It was a good time, I think she did it for almost and hour or so. Also I met Jacob on the front desk, he was really nice. Now I’m thinking should I try Jacob hands or keep with the amazing Ashely’s hand? What do you think?I hope the service keep the same on my next appointment ❤️ Thank you very much!
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February 2023 by Jewel Frida
Patricia is my favorite therapist, although I appreciate everyone who’s worked on me. She really knows how to treat TMJ and headaches and overall wonderful massage. She is a good soul to chat with and relax. Thank you!!
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January 2023 by Alicia Welch
I would highly recommend you use Ashley at the Greystone location for all of your facials! She is super helpful and knowledgeable! My face always feels amazing afterwards and I also feel totally relaxed!
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December 2022 by Michelle Jackson
This company has terrible management they need to fire everyone for the new year!!!! I am waiting on Alexius to call me and hasn’t. This company is a scam. Hand and stone is way better I’ll never return. The Hoover store is terrible now my service I received was very amateurish and Brittany at the front desk did not have on shoes. USE ANY OTHER LOCATION!!!
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December 2022 by Skylar Bailey
Had a short massage with Patricia, and she was very nice and did a good job! Brianna (works up front) was also very helpful in explaining the membership and helping me check in.