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November 2023 by Christy Wallace
My experience was great! Steve Haas was friendly, knowledgeable and professional. I am looking forward to the delivery of my new bed! Thanks again!
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November 2023 by P.D. Price
Please go and see Lou at this location. We came in to shop for some mattresses and she was so helpful and found us a fantastic sale price. Very helpful and knowledgeable. Thank you Lou, we definitely owe you!!
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October 2023 by Adrian Lacey
Dixie was super sweet and helpful. I told her what I was looking for and the price range and she was able to get me the right mattress quickly. the store didn’t have the size in store that I needed but she looked up other locations and was able to go to the Hoover location for pickup. Purchase and pick up was super easy and quick. Thank you.
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October 2023 by Rachel McPhail
I have been shopping online and dropping in occasionally at various mattress retailers. Tonight we dropped in on Lou! She was incredibly knowledgeable and made the mattress shopping experience like having a friend along to give you advice. No pressure. Lots of patience. And lighthearted about the process! I get a new mattress in two days and I can’t be happier! I hope Lou sticks around long enough for me to budget for Maggie to get her first non-hand-me-down queen mattress next year!
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October 2023 by Cathy Lopes
The sales people were so nice and helpful . I needed 2 twin mattresses for a trundle bed . One was available in store and quickly loaded into my SUV … the other will be here within the week . The quality seems very good for the price point . My grandkids will be happy to have a nice new bed of their own when they come to visit !
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September 2023 by Jeremiah Kelley
Lou was very kind and personable. Got the mattress I wanted with no issues. Had to wait a little bit, but store clerk was very respectful and assuring. Great experience!!
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August 2023 by Marsha Holl
Steve was awesome.. he showed us the options that met our needs and he was knowledgeable, informative, friendly and professional. Left the decision what we felt comfortable with. Thank you Steve.
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August 2023 by George Hergenroder
Dixie was very knowledgeable about all of the products we looked at. We never felt rushed, and she made sure we left with the exact bed we wanted. Would recommend.
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August 2023 by Rick Shelton
Excellent advice and service. We were on a tight schedule, both with shopping and delivery. Our salesperson made it easy, and we got just the mattress we needed.
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July 2023 by David Moring
Great experience today at Mattress Firm Greystone.Dixie was extremely knowledgeable and took time to make sure we selected the right mattress. She was very professional and personable.
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July 2023 by Lee Wiseman
Our sales associate, Lou, was excellent!! We gave her a budget range for a mattress/box springs for our guest room and she found the perfect product for us. She also took the time to show us the options available for a future purchase for our bedroom including a print out of which products we liked. I would highly recommend this store if you are in the market for a new mattress and base.
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June 2023 by Emily Galloway
Mattress shopping isn’t something that evokes thoughts of excitement and a fun time, but that’s exactly what our experience was with Lou at Mattress Firm yesterday. My husband and I were first time mattress buyers, and couldn’t be more pleased with our experience. Lou was knowledgeable, personable, and overall a joy to be around! We walked in close to closing time, but Lou wasn’t bothered at all, and helped us find the perfect mattress, without being pushy to find something outside our price point, which was especially appreciated. Our time spent in the store was genuinely the highlight of our day! And no, no one made me say any of these things, we genuinely enjoyed our experience this much! When we need another mattress, we know we’ll absolutely be going back to Lou and Mattress Firm!
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June 2023 by Paden Franklin
After visiting the Brook Highland Ashley Furniture and getting overwhelmed with the almost used car dealership experience with aggressive salespeople, visiting here was not only quick experience but a much more casual one. Ryan was incredibly straightforeword and knowledgeable about what our needs were. I would happily come back, especially for the same salesman.
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May 2023 by Tina Vinson
Steve at Greystone location was very helpful in showing me all my options and making comparisons. He was patient while I was deciding. He was very polite and never made me feel rushed. I would definitely go shop with him again and recommend him highly.
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April 2023 by Sam Iam
Received a lot of good information to help us make the best decision for us. Dixie was very helpful, and knew the answer to all of our questions.