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August 2022 by Laura Aitken
Horrible! I went in to get the new Revvl V 5G. I told the girl exactly what I wanted. She rang me up and was putting it together and told me I got the wrong case. Upon further inspection - she got the wrong phone. They have refused to refund my money, even after the store manager told me she would. I tried to contact their owner Cell Touch to speak with the district manager. They hung up on me. Extremely rude! TMobile and Metro say they can't do anything about it because it's owned by the other people.I have reported it to my card company and disputed the transaction.Update 8/20/22 my card company agreed and rejected payment. Yay!
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January 2022 by Jamesha Cross
Martha was very very rude sneezed in my face and called me ugly names because I disagreed on the price she quoted me that I had been quoted for cheaper a few days earlier will never return to this store
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December 2019 by Keanna Ty'Chelle
I just want to say that Catherine or Cat was so helpful in my visit. I was frustrated because my former provider wasn’t compatible with my UNLOCKED iPhone so Cat helped me switch services and all the while helping me to keep my original cell number. I greatly appreciate her for taking the time out and making sure I was set and ready to use my new iPhone. Thanks so much Cat!
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April 2019 by 1141 huffman
best customer service ever!!!!!!!!!!!!!!!
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February 2019 by Mane Tame
This one particular acne filled face female has the WORST DISPOSITION! Her name is Jackie.
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September 2018 by joe buck
Terrible some of the worst customer service I've ever had I didn't know if the person that was helping me was mute or not
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June 2018 by Kimberly Young
The service is good.The phones are not..
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June 2018 by Jamesia Evans
I have good experience with them
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June 2018 by Andrew jackson
Low cell phones
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September 2017 by Tess
The hours posted online are incorrect. They close at 5 pm on Sundays.
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September 2017 by Andrea Scutellaro
WORST EXPERIENCE!!! Saturday, my MetroPcs phone had died, I went in to get an upgrade. The selection is terrible but that;s not their fault. I told the rep I was looking for an Iphone SE. She called someone, spoke Spanish and said the location up the street would have it later today and she would text me since my phone wasn't working. This was 10 am, I went back at 230 and they said the phone hadn't come in, I drove down to the other location to which they told me it would be tomorrow but no one could call me...after that, I said well the other girl said she would, to which he started laughing and said yeah right. I said well, no one wants my business, so I left and they said nothing ----just get an unlocked phone from somewhere else when u are scheduled for an upgrade.
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September 2017 by Vicki Wells
Quick and friendly service .. phones are a little too pricey... That reasonable plan...
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August 2017 by cedric nalls
Supposed to close at 8p. Doors locked at 745p looking at the sales people telling me they are closed.
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March 2017 by Keyandrea Varner
The service is peaceful!!
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June 2015 by Ahmed Alkahlout
Had a great experience today! Omar helped me out and left me smilin:)
