-
January 2024 by Steph M.
Jadon was kind, helpful, and speedy getting my new phone switched over!
-
November 2023 by Charles Jones III
I didn't like the way the lights kinda heavyset women handled me and my son.
-
March 2023 by laith huneidi
Good service and great store. I always use this specific location.
-
August 2022 by ShaToya Henderson
Worst store ever everytime I call they did not answer I will be changing my service somewhere else this is unprofessional
-
July 2022 by Jacob Timms
It used to be good?
-
May 2022 by Flawless Torie
Worst store ever everytime I call they did not answer I will be changing my service somewhere else this is unprofessional
-
February 2022 by Tammy Moorer
Worst store. Not friendly. Bad customer service. Sold me a phone and refused to give me a refund in less than 24 hours. Didn't give good product information was false advertising.
-
February 2022 by Annette Ferguson
They don’t answer the phone
-
October 2021 by Keitha Burpo
Great customer service
-
March 2021 by Cheryl Sweat
Went to upgrade my phone today. The customer service was excellent!
-
August 2019 by Zaid Saleh
The people there are so nice
-
March 2019 by Ashley Fisher
I had the greatest experience with this location. The manager is very understanding and patient he's also good with all the customer's who does not know what they want. He takes time to see what you're actually looking for and he'll give you the perfect phone that fits you. Love my new location and the manager he's a great man.
-
January 2019 by Koreen Bush
I Love this app
-
August 2018 by Cyrondys Jackson
Very helpful.
-
November 2017 by Nicole Watts
This location uses a lot of it's customers. They only offer the lowest quality of phones & messes up phone plans. How do I know this? I worked at another Metro location where all of their customers from this store would come to my store complaining about something this location did. For instance, I had a couple who were on the 2 for $80 unlimited plan ($40/person). However, the woman was running out of data and didn't understand why. Turns out her boyfriend was on a $50 plan while she was on the $30 plan. I easily corrected this issue. On the other hand, this location only offered the low quality phones to their customers (ie: Coolpad) and ever offered the better phones (Aristo, LG's, etc). This would lead them to complain about their phones to us. Overall, this store offers bad deals and phones to its customers hence these bad reviews. I'd give this place no star if I could. Oh and one more thing. I even went in this store as a regular customer to see for myself & my customers were not lying. They tried to sell me a bad deal and they weren't friendly at all. If you want quality customer service, visit the Metro PCS in Tarrant, Trussville, or Old Springville Road.
