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January 2024 by Madeline Elliott
One of my favorite craft stores ????✨️. Lots to see ? and projects that are fun to share with friends and family. Especially grandkids ???♥️?????.
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January 2024 by Brittany Clifton
Great deals and discounts
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January 2024 by Michael Alexander
Great deals after christmas
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January 2024 by Tom Barr
They are totally void of customer service. For this time of year they are very short staffed no one available on the floor to answer questions. The clerk at the front door told me on what aisle to find what I was looking for. It was in an obscure location. Had it not been for an immediate need I would have walked out of the store and never patronize them again.
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January 2024 by GINGER GULLEDGE
Pleasant. Clean. Very friendly staff.
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December 2023 by Helen
Clean neat store
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October 2023 by Dee Smith
The store appeared to be well organized, plenty of parking, and minimum associates on the floor. I purchased a frame, they did a very poor job, scratches on it, front and back and you can notice them is when the light shines on the frame and glass, but still they could have done a much better job. When I took the frame in I had a pair of earrings in a bag that the frame was given to them in. I called them to ask them about that, and they said they didn't see anything. For sure, that wasn't true they just didn't want to put in the effort to look for it. So my day here today was not very satisfying.
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October 2023 by Roxi Tucker
Excellent service. Excellent! I got here with 20 minutes to look before close on my way home from Columbus GA. The staff did not rush me out, in fact, they told me to take my time and took the time to try to find a product for me. Then, they hooked me up with a discount. It wasn't the item I came in for and I'm still really happy. I just ordered a larger set of the item.GREAT STAFF GREAT SERVICE
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September 2023 by T Hess
Exceptional customer service, particularly the curbside pick up. Notified the store that I'd arrived and within 5 minutes I had my order and a bigger smile on my face from the kind gentleman delivering. Thanks for making it a pleasure to shop! I live in Hoover but gladly commute to this store so I can get my wares AND (at least decent) customer service. Proud to be a repeat customer!
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August 2023 by J S
Great location, shop on the weekdays never the weekend for the fastest checkout. ?
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August 2023 by Lonni Bowles
Stock seemed to be low on pretty much everything, but still had stuff
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June 2023 by Jennifer van Arcken
I have been getting some artwork reframed, and the staff in framing department is extremely helpful, knowledgeable and pleasant. Plus my artwork has turned out beautiful.
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June 2023 by P F (Passiflora)
Just about anything you need for a craft project. Helpful employees.
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April 2023 by Natalie
The cashiers are always the best part of Michael’s. My cashier even used my correct pronouns. They’re all very helpful and super sweet. Plus, duh, I love buying all my craft supplies here.
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March 2023 by dingo Rex
Lovely store. Shay at the front was most helpful person ever.