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November 2023 by Cooking With B.
horrible services last 4 times I've been through the carwash with the 28 dollars a month service after I leave I have tire shine all over the side of my vehicle. just so disapo in this car wash.
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November 2023 by kayla canon
I’m extremely disappointed in the quality of wash my car got here. I’ve been to this car wash multiple time within the last few years and it seems like I’m disappointed each time. This time specifically left my speechless. My car is still filthy after paying over $30. The roof of my car is still covered in dirt, my interior is splotchy and still has crumbs, and so much more.The pictures I’ve included were taken moments after I left the wash and went straight back home.The only reason why I left 1 star is being the staff is friendly.
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October 2023 by Thomas W.
After traveling from Va. Beach to Birmingham, my car needed a good wash. Thankfully Mister Car Wash got me taken care of!
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September 2023 by Bronwynn Bunce
Based on reviews I figured just running through the automated wash wouldn’t be so bad. The staff I dealt with were fine. The wash didn’t hit the top or passenger side of my vehicle at all. What a waste of time and money, at least the guy scrubbed my windshield.
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August 2023 by Balan Chidambaram
We have been using Mister’s service for a few months now. They are very professional, efficient and courteous. And something else happened today. My son has a seizure disorder, and while we were getting into our cleaned car, he started seizing. Josh (one of the employees there) and another bespectacled lady tremendously helped us in making sure our son is safe and helped us in getting him in to the car. In addition to the wonderful service they provide, I can tell you they are good people. They have now got a customer for life.
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August 2023 by Michelle Spates
I went and got my car cleaned yesterday. I got the big package because I just purchased a used car and it was dirty from the previous owner and it smelled funky. After going through the wash the only thing I pretty much got out of it was my car running through an auto wash and my dash being shiny. Not worth $45. They make you tip up front which I wish I didn't. I still had lose dirt in the floor, some sticky stuff in the cup holders and on the console, and there was still an empty water bottle in the floor from the previous owner. It didn't even smell better after they supposedly put a vanilla scent in it. I highly recommend you do NOT use Mister Car Wash.
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August 2023 by A H
Very disappointed with services we received today. Our property was damaged. We paid for the $40 full service detail wash. Upon leaving, we realized our shark fin antenna was missing and returned to understand what happened. Immediately, the worker retrieved it, so apparently they were aware that it had broken off. Before I could even ascertain an explanation, the manager stated, "it's a a thing that just happens with Kias and Hyundais." He stated it was a "known issue" and that we should go to the dealership and say that it fell off while we were driving or during bad weather. I replied, "but that's not what happened. It broke off here." His rebuttal was cavalier and he stated, again, that this was a "known issue" that "just happens." Then he went on to suggest we apply super glue to adhere it back to the vehicle. No apology or accommodation was offered.To be clear, we get regular car washes; albeit not at this spot, but still regular washes. Not once has this ever happened. Also, the thing was broken off - the inside grooves were cracked. It's not hard to phantom that this "known issue" would contribute to carelessness when servicing cars like ours, especially given the dismissive tone of the manager. It's clear from how the antenna was broken off that they were rough with our ride. And I did some research: sometimes this thing does happen. If they are privy to such an issue, its troublesome that they wouldn't mention this to customers or take more care with cars that are susceptible to this kind of issue. We will not be returning for future services.
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July 2023 by Jack H.
I have been customer for many years there, when Mike Osborn opened it, it was good operation, a fellow named Dennis was a manager there, there were days when they did over 500 cars in a day and still did decent job! Today it is terrible and I think I will be cancelling my monthly membership that I have had for many years. Today I get in Express line to get a quick was and am behind someone who can't read the signs I guess, sat there for 3 min. waiting, gal comes over to explain and sign the person up. After she was starting the spiel and I waiting I pull around car and went to the empty tunnel. I was then told I had to get back in line, I left!
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July 2023 by Ivan Ardan
My family and I drove up on July 11th at roughly 6:15 (shortly after close). We have a special needs daughter w/ autism who loves going through their car wash at least once a week (it’s part of her routine). When she realized it was closed she was devastated. I noticed some of the staff in the waiting room so I hopped out of my truck and explained her condition and our situation. Let me just tell you I was blown away by the entire staff’s kindness and understanding. One of the guys said give us 5 minutes. They all stopped what they were doing and took a couple minutes to prepare the tunnel and gave us a free wash. Hats off to the 3 or 4 gentleman that made this happen and thank you from our family
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June 2023 by John Stirewalt
I will NEVER return. The attendant who took my order at the entry gate was incredibly abusive. I had a bike in the back of my Subaru. I asked her where I could take it out and she said “We don’t take your bike out.” So figuring I didn’t speak up enough, I said “No I want to know where I can take it out.” I also asked more distinctly. She immediately accused me of being angry and rude. I was shocked. But to maintain a calm conversation, I said I thought I hadn’t spoken up and was simply speaking up. She continued in her tirade so I asked for her name and she refused. So I asked for a manager. He appeared and I described the conversation. He didn’t say he’d talk with her until I asked him to.The level of professionalism is abysmal. I’ll never return. And I’ll vigorously tell others to avoid this place.Service: Vacuuming
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June 2023 by Thaïs Olsen
First time here. LOVED this place: attentive and nice staff, great service! Got s brand new car!?Services: Polishing
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May 2023 by Jay Love
Great experience. Best wash around. 40 bucks and inside and out looked like new! If you’re in the 280 area don’t go anywhere else!
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May 2023 by Robin Leigh McElrath, RN
This place is straight trash. I will NEVER take my car here again. I decided to give them another try after not using them for a year. That was a mistake. Do not take your car here. It will definitely be a waste of money.Services: Auto detailing
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April 2023 by Nick Collum
The greatest car wash by far! A lot done for a low price!
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April 2023 by Lemmy Caravan
Do not join their automatic billing club. I have been charged repeatedly after discontinuing my membership. The lying weasel, Christian Schultz, directed me to corporate, but no one will answer. I'm going to sue these people.