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March 2024 by Jasmine T.
I've been coming here for about a year now and it's a nice storage facility. There are plenty of cameras arounds, which adds a good sense of security and there's plenty of space to park and load your items. I'm not sure what hours the staff work. There's been several times that I've needed assistance, but no one was there. They do tend to respond well via email though.
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November 2023 by Donna Moore
Clean, and easy to rent in a well lit location.
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October 2023 by Gilty Treasure
Very clean and cool. Fabulous professional salesperson!
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October 2023 by Norkeisha Siglar
Staff/Amanda has been very nice and helpful at the Montclair location!!!
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August 2023 by Joanne Davis
I got exactly what I needed! The staff was personable and knowledgeable and the facility was clean and safe feeling.
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August 2023 by Adam King
The manager and staff are simply amazing! Glad I chose this place.
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June 2023 by Gabriell Livingston
Very nice facility and Amanda was so accommodating to my needs. Will recommend to others
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March 2023 by Chase Carlisle
I have and continue to spend $200k annually with MorningStar Storage since they entered the Birmingham, Alabama Market.Corporate Vice President Craig Robertson and Chief Financial Officer Wes Carter refuse to settle a claim where their General Manager allowed (6) individuals after hours access to steal over $1 million from storage units on October 22, 2022.The (former) General Manager falsified documents to allow subjects to use the Morningstar Storage Truck to remove property from the facility. Including (4) $100k Grand Pianos and $150k of my personal property.Once made public, this will be one of the largest “heist” in Birmingham which they are trying to sweep under the rug. I hope local citizens will encourage Morningstar Storage to settle this claim.Pictures are of actual Morningstar Storage Security footage.
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January 2023 by Troy Allen
I have a Hot Shot trucking business. I's based out of Lewiston, Idaho. I was having trouble with my truck and had to leave my 40ft gooseneck trailer in Alabama. Morningstar had a place for me to park when no one else did. I was in a bit of a jam and they helped me out and made me a great deal. I forgot to lock up one of my trailer boxes that was full of cargo strapping. I called them and asked if they would check to see if it was locked and they did. I mailed them a key to lock it for me. Professional, friendly service. A very clean facility. Thanks Morningstar, Truckin Troy, Allens Custom Hauling Llc.
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November 2022 by Andrew Lawrence
Clean, Safe. And professional staff
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September 2022 by Junior Jr
PLEASE PLEASE PLEASE PLEASE PLEASE….. CAN I PLEASE HAVE A CALL FROM ANYONE IN MANAGEMENT FROM THE CORPORATE OFFICE OF MORNINGSTAR STORAGE or MORNINGSTAR PROPERTIES!!!!I PROMISE after speaking you’ll be as (if not more than me) THANKFUL and HAPPY we had a chance to speak as I’m going to be. PLEASE reply to this review I’ll make it a TOP PRIORITY to be sure you get my contact information. And that’s a promise also!!!Sometimes when companies are so big and have multiple locations sometimes correct and truthful information doesn’t get relayed to the owners or management. Your local staff might do all they can to keep you from knowing the truth about how your business is operated on a day to day basis. I’m only talking at this point but if given the chance I can PROVE what has and why it happened at your storage location on 22nd street in Birmingham, Alabama. Tbh, I’m very afraid to leave this due to fear of continued retaliation and my property being harmed or disappearing or my payment not being accepted as has already happened which led me to leave this review but the reason why plays a major part also. I am not a complainer nor troublemaker, TRUST me. I been at that same location over 2 years and never missed a payment. Thank you?.I have a list and pictures of my property stored at this location so if it does the proper legal steps will be taken.PLEASE….. if anyone from Corporate ONLY reply to my review you will have my contact number within mims of your reply. THANK YOU IN ADVANCE FOR RESPONDING AS I AM THANKFUL YOU TOOK THE TIME TO RESPOND.After I speak with corporate this review will be updated pending outcome of communicating. The person I met when this location first opened I think his name was Mitch I might be wrong but he was not like what they have in place there now.
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June 2022 by Kintara Jones
Ms. Brenda was excellent. Would refer anyone to this facility. Clean and safe!!!
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May 2022 by John Rait
I was able to walk in without an appointment and walk out with a rental unit in under 10 minutes. The facility is well maintained with a convenient location to my apartment. Justin made the process super simple and I couldn't be happier with the result.
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March 2022 by Carlton Riley Smith
This is a very nice storage facility. They have very generous perks such as allowing use of a moving fan. Customer service is also extremely friendly and responsive.
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February 2022 by Ashlyn Anderson
My husband and I have had a great experience with Morningstar Storage! We needed somewhere to store some things during our move, including our kayaks. Jennifer went above and beyond to help us find the perfect unit- she checked all of the vacant units to find the one with the tallest ceiling. Jennifer has been immensely helpful, kind, and professional during this experience and I highly recommend this storage facility if you are looking. They also have a new, funny sign every week, which I appreciate every day while driving to work!
