-
December 2023 by Katherine Morris
Not nearly as good as other Credit Unions I have used.
-
November 2023 by Jesse Gavlik
Had an appointment with a loan officer, and was stopped and demanded my bag be searched through by the woman at the front desk. Other people that walked in with backpacks and briefcases weren’t bothered.This bank refuses to communicate any information by email or fax. They only use paper mail. When asked about safety issues with that, Keisha aggressively repeated that email is their email is unsafe and paper mail is their policy.If you’re tired of convenient banks and want an old fashioned 70s experience with no technology and racial discrimination, this is the bank for you.
-
September 2023 by Davina Tre'Nese
Horrible place. They profile and give all types of excuses when cashing a check I’ve cashed multiple times. I have been with them for 15 years and never had a check bounced. They give me trouble every time. Closing my account asap.
-
July 2023 by Andrew Mahan
This has to be the worst place ever! All the other location I’ve attended I have had really good experience’s. I always feel like I’m being profiled when I come to this location to deposit a check. Eveytime I go in there with a check, two or three people has to come out of there officers to verify if the check is real or not, then make several calls to see if they could clear the check, once approved they then place the check on a 7 day hold. this has happened at least 4 times at this one location. Very bad experience!!
-
December 2022 by Beverly Gray
They are always helpful and courteous! The best services!
-
May 2022 by Lindsay Tangy
I love Eltropy!
-
August 2021 by Marisa G
Rude rude rude . If after 1 clock you can’t even step into the bank y’all should let people know that on google . Closing down bank everywhere. No notice or anything.
-
April 2021 by Brandon Duale
Absolutely love MSCU!! I switched banks in February of 2021 and I couldn’t be more pleased! The fine people at the Calera branch was so extremely helpful in starting me a new account. I applied for an auto loan today and y’all, they jumped through hoops to help me get approved!!! I absolutely am in love with MSCU and will never switch banks again. Thank you all so much for everything.
-
March 2021 by Jered McCombs
Great bank! Helpful staff. Easy to work with.
-
January 2021 by Casino Quality
Nobody at there reception desk when I walked in. Nothing to get their attention.
-
December 2020 by Marisa Griffin
Rude rude rude . If after 1 clock you can’t even step into the bank y’all should let people know that on google . Closing down bank everywhere. No notice or anything.
-
October 2020 by Lawrence Lawrence
Worst customer service ever , it's sad that the leaders of this branch are unprofessional and rude, please get someone else to run this place!!!!, I can't wait til this place closes down for good, you won't be able to be rude to elderly people soon!!!!
-
March 2020 by Charles Jones
Always efficient and cordial.
-
September 2019 by LandsMineLLC LandsMineLLC
Very Efficient and trustworthy, didn’t bother opening a business account elsewhere
-
April 2019 by Justin Myers
This establishment thinks it is OK to cheat am elder veteran's widow out of her deceased husband's final SOCIAL SECURITY check after SOCIAL SECURITY said she was entitled to keep it by taking his entire SOCIAL SECURITY check for themselves to pay for a personal loan he had with them. SOCIAL SECURITY funds are protected from such actions. This company was informed they were violating federal law (42 U.S.C 407) and took this action anyway, effectively stealing SOCIAL SECURITY benefits from an elderly widow leaving her with no way to pay her bills at a time she is already dealing with the death of her husband. I am in the process of discussing this disgraceful and illegal act with numerous federal agencies as well as attorneys and we will have resolution regardless. I just want other people to know how this place operates so they don't wrongfully suffer at their hands too.
