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December 2023 by Kasey
I chose this place because it's closer to home. Nail tech was nice and I'm glad I was able to be seen as a walk-in. She was talkative and personable, just did the complete opposite of what I asked for.
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December 2023 by The misguided poet
Ruined my natural nails with dip and made it worse with corrective gel polish. Had to cut months of natural nail growth and start fresh. Gel polish started peeling after a week.
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October 2023 by Roxanne Weaver
I had an awesome experience at this salon tonight. They worked me in which was so kind, and my technician Karen might be my new favorite person. She did a wonderful job and was so fun. Super clean too!
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August 2023 by alison hoover
This was my 3rd visit to this salon. The first two visits they did a good job with my nails, even if the customer service was lacking. I gave that a pass, as I figured maybe in time as I became a regular customer, that this might improve .This time my nails look like I tried to do them myself, and I may as well have. I was overcharged, and what bothered me the most was that the employees were making fun of guests, eye rolling , and discussing financial disputes over top of me. The nail clinician was also yelling loudly over my head to people in the back of the salon and taking calls on her phone. I also think there is an assumption that the guests/customers do not speak or understand other languages being spoken in the salon.I really wanted this to be a regular spot that I could return to, as it is fairly conveniently located, but I don’t see that happening.Service: Manicure
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August 2023 by Casmere Townsend
Filled with a bunch of folks with bad attitudes and pretend you don’t even exist anymore. I came in and was told I would be taken care of in 10 minutes and it ended up being 45 minutes which at that point I just walked out. She was having other people skip me who needed full services like pedicures and manicures when all I needed was my eyebrows waxed. This was my first time coming to this place and I will never come here again! Poor time management and poor communication with customers. This is the location by the Piggly Wiggly don’t waste your time here
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August 2023 by Kelly McDowell
Discovered a nail paradise! Dipping Nails earned me compliments, ensuring my return. The owner's nail work is outstanding - always on point!
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August 2023 by Ginger Beasley
I have been many times to The Nail Spa. The first couple of times were really good and then I had this new lady do my nails and I didn't like them at all she left them bumpy and left them too long I told her to come short she didn't so I was very dissatisfied with the nail service however I continued to go. Ive been getting waxed the first experience second experience was great the third experience not so much. She ripped my skin...she did t charge for it though. The owner is a sweetheart. I will continue to be a customer there.
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June 2023 by Nyteria Taylor
This place is trash. I suggest you keep your money. Elida did great with my feet. But when it comes to the nails a nogo. She put so much polish on my nails the uv light wouldn't even work. I got there around 12:45 didn't leave till 4:30. I ended up getting the police involved with no results because of the neighborhood. Again I warn you. Don't do it it's not worth it.Services: Nail extensions
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May 2023 by Anna Hampton
BAD EXPERIENCE EVER! She cut me twice and nails looked awful.Service: Manicure
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March 2023 by Katie Williams
The people here seem very nice;however, my nail tech did not speak English. So I didn’t get my nails trimmed at all. No biggie. The nails look nice. But I asked for a dip manicure and at the end they used gel/UV light. This is incorrect and was already peeling off my nails less than a week later. And their manicure is more expensive than anywhere else I’ve gone to in Birmingham.Services: Dip powder
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February 2023 by Alexandra Case
Honestly this was a really bad experience which is unfortunate as my dip was expensive but just didn’t come out right. They also talked to themselves the entire time, stopping to watch videos and then at the end weren’t sure how much to charge so they made it up on the fly. Will not be back.
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December 2022 by Arnessia Walker
They are very unprofessional. All my nails popped off 3 days later. I also called one day and try to make a nail appointment and the manager said she doesn’t do appointments on the weekend. So I got there early around opening time and the manager tells me after 3 hours or getting my pedicure that it’ll be another hour I then asked why because I was the 3rd person there and she says it’s because she had personal scheduled appointments. This is not fair for customers at all. Please don’t waste your money guys.Services: Gel manicures
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December 2022 by Tadnetta Abraham
Paid $15 more than the menu had. The tech seems lost. Paid $58 for a basic fill on natural short nails. 2 days late the gel polish chipped.
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September 2022 by Jose Shade
I'm new to town and was searching for a salon that was viewing the COVID conventions in a serious way. From their site and the audits, it was doing exactly that. The proprietor hit me up following messaging the salon for an arrangement. I had a magnificent encounter! My professional and she made an exquisite showing. I can hardly hold on to return for my next plunge powder nail trim!
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August 2022 by A De La Fuego
It's almost like I went to a salon that's just starting out on to do nails, all around a bad experience. I asked for a specific design in Dip, and she did say she could do it, but she didn't say what the process was, only that it was going to cost extra because it takes longer. Fine no problem, but she didn't tell me what she needed to do, had she told me she was going to put Gel over the Dip, I would've picked something different. 2 stars because she got the color design I asked for.I needed some old Gel removed, and she tried to use a nail Tip remove it. I asked her "hey, doesn't that damage the nail, thats the whole point of Dip, to not damage the nail""no, it's fine", as I see it's peeling my nail -_-. As she's removing the rest of the old Gel with the drill, she kept knicking my skin because she was rushing so much. I got a manicure too, she rushed through the entire thing because she had to make her meeting at 7, by the time she was putting the new Dip on, she kept having to go back every finger to retrim my cuticles because she did a half as job the first time.For someone that was in such a rush, she sure could not stay off her phone, talking and texting the whole time, I tried to make conversation with her but she was so uninterested. She'd rather be on her phone or talk to her coworkers or one of the regulars, and she spoke perfect English so it wasn't a language barrier. I guess because I was young and covered in tattoos she expected me to not tip her or just never come back, but I still tipped and for sure will not be back for another service. I've never gotten nails done that were already lifting not even 3 days later, and 2 broken nails, the first just the same day I got them done. Lifting from the sides and the front of the nail, oh AND she messed up my shape and there's nothing I can do to fix it but let them grow back out and get them done properly.
