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April 2024 by Kimberly irby
New Balance is the place to go when you're having pain in your feet. They are always willing to help. They will listen to your need and identify a great selection based on your need. They also have great customer service. Hunter and Daniel are the best along with their district manager Tyler.
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April 2024 by Bob Friedman
Tyler at the 280 store is a doctor!! I was recently fitted with the new 990 walking shoe and my inserts needed to be of varying sizes and we nailed it and I'm very happy. New inserts arrived a couple of days ago. Just a lot of excellent customer attention. Thanks.
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March 2024 by Telly the Owl
Fantastic experience at this location of New Balance! The associates were lovey and Hunter who helped us was particularly helpful. He helped us find the right shoe for my son, who injured the tendons in his foot. I appreciated his calm and cool demeanor and his truly no pressure sales. He just wanted to make sure we found the best shoe for my son's health. I talked the manger, Tyler, and let him know he has a gem of an associate! Thank you Hunter! We look forward to our next purchase here for the rest of our family! <3- Mrs. Lewis
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February 2024 by Jade Cunningham
Great customer service. Joseph was there when I went it only took me 5 mins to find what I was looking for . 10/10 experience will be back soon
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February 2024 by Patricia Weaver
Best service! Had exactly what we needed.
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January 2024 by Kenneth Kendrick
Mercy my salesperson was wonderful polite and very helpful in getting me in the correct shoes would highly recomment
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January 2024 by Tim Scott
Very attentive staff helped me find the right shoes!
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January 2024 by Ss Cc
Buy in person at this store instead of buying online! I'm reluctant to purchase in - store when I can just as easily buy online, but this is a definite exception! I had my mind set on the shoes I wanted, but Tyler and his excellent staff helped me select a pair of shoes that were better suited to my needs. The specific shoes I needed were shipped over the holidays and still arrived very quickly!
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December 2023 by Dana Hart
Great employee's, very helpful. Got shoes for all kids(adults). They were very professional.
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December 2023 by Michael Sparks
Excellent service! Will definitely go back to them when I need a new pair!
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October 2023 by Blake Barnwell
Great store and selection of shoes! Friendly and helpful store associates.**This store is locally owned, and is not part of the New Balance corporate account stores. If you purchase shoes from a New Balance store in another city or state, you cannot return them here.
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September 2023 by James Mann
This is my shoe store, love NB shoes especially since I have narrow feet and they come in widths. NB Bham is the place to go for athletic shoes.
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September 2023 by Pat Darby
my son and I had the best service and the best experience today with Hunter at new balance on Highway 280. I would highly recommend going in for a visit with Hunter. Customer service is definitely the key to everyone’s business and he did an exceptional job. I will be revisiting the store in the future.
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August 2023 by Marta Reaves
Amazing experience! Staff spoke to my group, as we walked through the door. It was crowded, but staff was present and attentive. Shout out to Tyler!!! Great job finding shoes we love quickly and efficiently.
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August 2023 by Patrick Ray
Great experience with Fletcher. He was very helpful, kind and funny which I'm sure can be daunting on a busy tax free weekend. I usually just order online, but I'm really glad I went into the store this time to get some direction!
