PetSmart is the world's largest pet supply and services retailer, offering a wide range of products and services for pets. Customers appreciate the variety available for dogs, cats, birds, fish, and small animals. Many reviews highlight the friendly and helpful staff, especially mentioning the exceptional service provided by an employee named Jackie, who was knowledgeable and patient. While some customers noted that getting in and out of the lot could be challenging and that checkout times may be longer than preferred, the overall experience is positive. The store is well organized, and employees are described as kind and willing to assist. PetSmart also offers online shopping with convenient pickup options and various services like grooming and pet boarding. One customer mentioned the helpfulness of the staff in finding a soft cone for their pet after surgery, showcasing the caring nature of the team. Overall, PetSmart is recommended for its excellent customer service and extensive product selection.
When I was doordashing, the staff was super friendly and nice on helping me
October 2024
Alex was very nice and professional when answering our questions and addressing our concerns. My family and I had a great experience!
June 2024
It can be a little difficult to get in and out of the lot due to location. However, the groomer I had was amazing even though they were short staffed. Friendly and helpful staff overall.
