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February 2024 by Anna Smith
Super helpful and nice employees to help you find anything you need.
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January 2024 by K B
Stop pressuring people to buy more than what they came in intending to buy. I’ve had 2 employees now that quite literally wouldn’t leave me alone when i came in to buy things for my animals. Take a hint. Read body language. It may blow y’alls minds but there’s people out here that actually do know how to properly care for their animals. I needed a 10 gallon tank temporarily for an animal I have, & one worker was literally trying to get me to instead buy a 40 gallon….I’m not going to be harassed while I shop nor am I going to explain my life story to you people about how I board, rehabilitate, and breed all different kinds of animals. (Properly & licensed ofc) Just let people shop.
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January 2024 by A Google User
I am a first-time pet owner, and I decided to take my 2 month old Maltipoo to PetSmart to get a little trim and bath. We went in flealess and itchless, and came out with ticks and super itchy so I love been trying to find some solutions for my babygirl since the visit. All in all, the associates were very friendly, but needs to do a more thorough cleanse of their shower/ bath room of trimmer area because now I’m trying get of all the symptoms.
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January 2024 by johnny lewiski
Friendly staff and great deals on pet food and dog cloths!
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January 2024 by Madeline Elliott
No one to get help from, the customers in the store had smiles on their faces, why???? Probably cause they had pets and not because they in the store. Customer service has left the building ?♀️ ?♂️
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January 2024 by Stephen Hunt
This store rarely has items in stock although the Petsmart app always shows otherwise for this locale.
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December 2023 by Logan Hamm
I've come here multiple times in the past few days alone to shop for and deliver things for Instacart and DoorDash. The ladies working nights that I've interacted with have all been kind, and very willing to help me find what I need so I can get it to my customers ASAP. ✌???⬆️
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November 2023 by Kaylen Morris
this is my go to pet store. i’ve used them for all my fish and dog needs. well today changed that. i just left this location with my dog and i bought some filters for my tank. i was holding my dog most of the time of my 5 min visit, until check out and i let her down for a solid 30 seconds. next thing i know is my dog that’s 2 feet away from me and is corralled by pet smart associates and them telling me in a very unprofessional way that my dog needs to be on a leash. well first of all my little 15 pound maltese was not hurting nothing and so what she likes to roam. the associates caused this big scene as i was trying to check out. let’s be rude to a customer (who comes in with the dog once a week) and had spent lots of money at their location. very unnecessary actions. do better!
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November 2023 by Juli Young
Checkout takes a little longer than I'd like, but the store is well organized and the employees are friendly and (for the most part) helpful.
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October 2023 by Paula Reynolds
Not friendly!! High prices! Employees did not acknowledge my 6 month old puppy in any way! I assume today must have been "cat lovers" day. Bah- hum-bug! I definitely will look for a more welcoming store!
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September 2023 by Nancy Lewis
My griffon girl had surgery and would not wear the big plastic cone. PetSmart had a soft one and it helped her so much. They were so nice on the phone. Thank you! It was. delivered to my house❤️❤️?
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September 2023 by Givon Wayne Gilliam
The groomers were very nice and did a great job. I chose the express service and pampered pup package and my morkie looked great and was not stressed.
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July 2023 by Joy Pardue
Had my furbaby luna's hair cut& a bath,theyDid a great job with her
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June 2023 by Bk
Awesome customer service ?? ?? The young lady that moved from Mississippi to go to school here very sweet, I can't remember her name but she was very kind and the young lady at the register with glasses, black hair was very kind also.
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June 2023 by Amanda Partridge
They have everything you need to take care of your friends. Both of our best friends have been adopted from here.
