PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the helpful and kind staff, creating a welcoming atmosphere that feels like a small town. Many shoppers have had positive experiences finding the right products for their pets and receiving assistance when needed. While grooming services are usually well-regarded, there have been occasional issues, such as delays and missed services at some locations. However, the groomers are often described as friendly and skilled, managing to care for even the most nervous pets. PetSmart also provides convenient online shopping with in-store pickup and offers additional services like dog training, grooming, boarding, and adoption events. Overall, PetSmart remains a popular choice for pet owners seeking a variety of products and services in a supportive environment.
The staff was very welcoming and engaging especially the man at the register! He provided valuable information for the app!
July 2026
Took my dog in for bath and nail clipping she had to get a belly rub before going to back they took good care of her she was so clean and smelling good my favorite place to take my
lil Mya
May 2026
I love using the app to keep track of my points deals and coupons available
