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March 2023 by Jo N.
Clean, spacious, friendly staff. This grocery is a pleasure to shop. They carry a sufficient variety of brand names as well as their in-store brands. Weekly ads and frequent BOGOs add a dash of treasure-hunting fun to an otherwise standard, boring but mandatory task. Occasionally the Publix chef is providing samples of an Aprons dish to encourage you to buy the ingredients to make same dish at home. Always worth a visit to Publix!
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January 2023 by Richard H.
Pretty good publix. Selections are nice, staff is friendly. I especially love their sandwiches as well as their sushi!
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December 2022 by Barbara H.
Such a convenient location for a grocery store. Our family always has positive interactions with the staff and they go above and beyond to help us.
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November 2022 by Patrick C.
Workers at the deli and seafood counters didn't acknowledge I was standing right at the counter attempting to make a purchase
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August 2022 by Whit McGhee
I stopped using this pharmacy about a year ago after a pharmacy tech decided to cancel one of my prescribed medications without consulting the prescribing physician or discussing it with me first. And by "cancel" I mean the employee deleted the prescription from existence — so it couldn't even be transferred to another pharmacy. A medication that is essential for me along with about six months' worth of refills to go with it. Just wiped it out of their system. I tried discussing it with the pharmacy manager who offered no solutions and just brushed it off as if this is something they regularly do. I transferred all of my other prescriptions to another non-Publix pharmacy the next day.
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August 2022 by Carolyn
I have been using this pharmacy for 3 years, and it has gotten progressively worse. They are unable to fill different medications on several occasions in the past year. Just recently, they were only able to fill part of one of my prescriptions and stated they would have the remaining pills at the end of the month. They charged me as if I received the entire prescription. When I called to find out where my other 39 pills were, I was told my prescription had run out. I tried to explain that I was calling about the refill I had for January that they only partially filled. The person on the phone refused to let me complete a sentence. She was extremely rude and had zero customer service skills. She finally admitted that she just didn't know. I think it's time to switch to another pharmacy.
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February 2022 by Carolyn Harrison
I have been using this pharmacy for 3 years, and it has gotten progressively worse. They are unable to fill different medications on several occasions in the past year. Just recently, they were only able to fill part of one of my prescriptions and stated they would have the remaining pills at the end of the month. They charged me as if I received the entire prescription. When I called to find out where my other 39 pills were, I was told my prescription had run out. I tried to explain that I was calling about the refill I had for January that they only partially filled. The person on the phone refused to let me complete a sentence. She was extremely rude and had zero customer service skills. She finally admitted that she just didn't know. I think it's time to switch to another pharmacy.
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August 2021 by Rob S.
This is a really nice location as far as grocery stores go and comparing to Publix Locations elsewhere. The outside, for some reason, feels a little dated, I do think this is a slightly older strip mall type location so that could be why. Once you go inside though, it is pretty obvious that they have taken care of the place over the years. Layout is similar to other Publix locations, so you will kind of feel at 'home' right out of the gate. Really nice bakery and deli area - they also serve sandwiches fresh made, I may need to go check this out another time. Stock on the shelves was plentiful, except for Gatorade??? (Not sure why) Prices are standard, which means it's best to shop their sales. They do a lot of buy one get one free type sales and will give you 1/2 off when you only buy 1 item. No interaction with staff (no purchase) - but all in all a good location and I'd shop here.
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July 2021 by Gabe P.
I'm assuming this most recent visit was my initial visit to this particular location. Hard to believe but I guess so. I needed to grab a few items and it made sense to come here as I was in the area. I was able to do some light grocery shopping and grab a sub from their deli for lunch. Publix has some of the BEST subs to me and a footlong is $8 , when not on special. This is a deal in my book!! This location seems smaller than other locations I've visited. Nevertheless, nice inventory in general. I was a little disappointed to not see any Dungeness crab claws available in the seafood department. Otherwise, the seafood department appeared to have a nice variety. All the staff I encountered were pleasant . Checkout was no line, no waiting. Fast , friendly service! Publix makes me love grocery shopping ! (well not really.). Honestly, it's always a good experience!
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January 2021 by Tanjanica C.
Publix is always great! I would love to have given it 5 stars but I honestly can't overlook their lack of mask enforcement. Yes I'm a make person. The signs are up and the announcements are made but I've personally witnessed people walk in the door and speak to employees and no enforcement is made. Additionally, while I haven't witnessed any employees without a mask (can't say the same for vendors), I have witnessed several wearing masks with their noses exposed; which isn't effective at all. Other than that, the store is always clean, well stocked, and the customer service is great!!
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January 2021 by Olivia G.
I am blown away by the level of care that the Pelham Publix bakery took on a cake i recently ordered. It was my MIL's 60th bday. They customized it beautifully with beautiful flowers and calligraphy. The bakery staff is so kind and professional; very happy that I trusted them with this cake!
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February 2020 by John M.
Publix has expanded quickly through the southeast, stretching beyond its origins in Florida. This is good news for the communities gaining this great supermarket. Publix is hyper customer service orientated, they promote exceptional customer service and strive to make your visit to Publix a positive one. Factor in good deals and let's not forget those subs and you have an amazing experience. I recommend this supermarket chain. Publix strives for excellence and this goal is achieved each and every day. This is the reason Publix is my go to supermarket.
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January 2020 by Garrett I.
Why I love Publix Top Ten... 10. The baggers offer you take your stuff to the car for you. 9. No questions asked returns. 8. People go to the back to look for items that aren't on the shelf. 7. New self checkout. 6. BOGO 5. Bakery will sell you a half loaf of bread. 4. Salsalito deli meat. 3. The fruit is already cut up for you. 2. Fried chicken. 1. Apron's samples.
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May 2019 by Zach R.
A bit older, but still has a lot to offer. Well stocked aisles and friendly associates.
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February 2019 by Customer S.
By far one of the best Publix in the area. And that's saying a lot. I live near 3 and I go out of my way to this one. The Customer Service Manager and Store manger are amazing!! The Cashiers are amazing. One in particularly is always helpful and I go to is Kaitlyn. Only a few bad eggs, but that's another review for another day. Thanks Southgate Village!