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February 2024 by bossy_netta27
Updating my review. I had a great experience with Tyler from the Forestdale location. I help with the financial side for my grand parents from ny and it can be fustrating. I was so fustrated before speaking with Tyler and he has earned regions an update. He was very sympathetic to my issues and was very helpful that day and followed up with me to make sure my issue was handled efficiently and effectively. I appreciate the time and the communication he had with me. He turned this frown upside down! So thank you Tyler for taking care of us and keeping us happy, making this process easier. Moving forward after speaking with my representative tyler, i feel more Confident in regions that we can get through this journey. It must be a reason my grandparents chosed regions over 20 years ago!
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February 2024 by jeanetta patterson
omg i would never bank here! its awful super slow snail like service. and dont have Zelle because you will be pushed around and hung up on alot! idk if these people are not trained properly to move efficently or if they just dont want to work or maybe systems is slow. whatever the deal is i only bank through them because i am tied to my grandparents accounts. This would be the LAST bank i would bank at and even then i would hide my money under mattress rather then to deal with the regions circus. someone needs to speed them tf up because its annoying and unheard of. awful awful. if your looking to find a new bank please hesitate very hard about banking here. this bank is for older people who move slow just like everyone who works there.
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July 2023 by Joyce Bevelle
The Regions Bank in Forestdale has great customer service and support. The staff and personnel are professional, respectful, courteous and anxious to please.
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June 2023 by Tammy Crauswell
Caught Fraud trying to happen to me and got it stopped so I would not have been taken advantage of so very happy they closed my Debit card down immediately.
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December 2021 by Amanda Fincher
Always friendly and very helpful. Great customer service.
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April 2021 by Lorraine Pleasant
Doors were closed at 4:15pm
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March 2021 by Lynne Dodson
Went to Regions Bank Forestdale location and meet with Jeffery Palmer both times to get some papers with a Medallion Stamp. Mr. Palmer was very friendly and professional a great asset of Regions Bank. Thanks Mr. Palmer for all your help and great attitude.
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September 2020 by DT HNDRXx
DO NOT DEPOSIT ANY MONEY IN THE ATM MACHINE..took $500 from me that i was trying to deposit..it did not show on my account and an error message showed on the screen on the 19th...its the 25th nd the issue is YET to be resolved. I have not received my money bacc YET!!!
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March 2020 by Sigmund Sanford
Slow as molasses on cold winter's day
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February 2020 by buddy robinson
Really friendly but OMG they are slow. One teller working lobby. No since of urgency at all.
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January 2020 by Gary Wallace
Incredibly slow service.
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January 2018 by Stephanie R. Tinney
I have been using this branch for the last 10 years .Two tellers in particular have always, I mean always been the most efficient bank officials I've ever dealt with I've never had any bank, consistently awesome. I'm so glad when I pull up and I see those faces they know what they're doing in their great at the job
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June 2017 by Scott S
The African American teller was unapologetically racist towards myself, and actually verbalized racist comments to me. Apparently she was too good to cash a white man's check. And her manager didn't seem too affected by her actions either. I love Regions Bank, but this particular branch is a joke. The tellers are slower than any I've ever seen, and the ATM is never working.
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May 2017 by Alize Smith
I went to open up an account and was told by a lady clerk that my card would be here in 2 days which was a lie. After I called back after 2 days and it hadn't arrived I called regions number customer service and they told 3-5 business days. So I would like to say the lady clerk is a lier.
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November 2016 by Susan Norwood
Slow and crowded
