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October 2023 by Patricia Weaver
They are helpful all smiles willing to listen to you go the mile for you
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December 2022 by Vicente Maldonado
I was waiting more than 20 minutes to cash a check and nobody cashed it, there were people there doing I don't know what, I would not recommend this bank
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April 2022 by Andrea Cooper
I've always experienced great service at this location.
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January 2022 by Jeff Cook
Slowest drive through banking in Birmingham, and you can't make a deposit at their ATM, ever. I've sat in line 3 times now trying to make a transaction, after 20 minutes still have 2+ cars ahead of me just in my line alone, end up leaving. Never again. I'll go up the street to a branch farther away.
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September 2021 by Jennifer Lively
I love regions bank at any of my closest branches, from huffman to roebuck. Even customer service issues with charges that my three year old daughter accidentally charged to my account and i had a return check charge, they were very nice to fix the issue. I have banked with others like Wells Fargo since moving to Birmingham and regions hands down is the best! I love the online banking as well. The secured loans to help raise your credit score. Nobody is perfect! Everybody makes mistakes sometimes, were human. I will never go to another bank. I highly recommend Regions!! Thank you for your service!!
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September 2021 by Tasha Gray
Slow lines!!!
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July 2021 by Robert Mckenzie
It's always slow I believe it would be better if it shuts down
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July 2021 by lady foxx
Always slow!!!!!!!!! The seem to always be understaffed and never enough people at the window.
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January 2021 by Brian Smith
Would not recommend going to this region. Went there around 2pm and it was very slow and also the lady was very rude with a nasty altitude. As I was asking her a question she rolled her eyes and walked off like she didn’t care at all. If you have looking for a great customer service I love the one in crest wood in Irondale. Wouldn’t recommend this bank to anybody until they get good customer service skills
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February 2020 by Dianne Gober
I have used this bank for many years. Love going through the drive thru and seeing Ms. Pat! She alwaysremembers dog biscuits for my 3 pups. She is a fantastic teller.The inside people have all been very nice and helpful.
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September 2019 by Captain Velveeta
All 3 drive through lanes are always open but there is NEVER more than 1 lowly person at the window and, bless her heart, she only takes one at a time...what a major pain in the butt.
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July 2017 by Robert Goodson
Tellers could be faster
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April 2017 by Connie Everett
Very efficient staff
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March 2017 by Contanika J.
My partner and I went here for two things, 1. To cash a check and 2. To get change. While in line my friend realized she didn't have her licenses, so when we get to the teller, she hand her the 500.00 check and she didn't even part her lips to ask for identification. Now this work in our favor, but this is not good if anyone can cash a check without proper ID. Then I had to wait 25 minutes to get change for my large bills because the teller locked herself in the vault. Once I got my change, I asked for a money bag, all they could offer was a brown paper bag.I guess yall just wanted me to get hit side the head and robbed.I was highly pist leaving out. And may I add they were very slow, not planning on visiting this location anytime soon
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March 2017 by Frog Price
Nice branch. Lots of parking. Knowledgeable staff.
