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January 2024 by Bull South Bend
Do not trust Regions Bank with your money. Terrible customer service. Zero customer support. Management lacks managerial skill sets. Poor business ethics. #regionsistrash
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November 2023 by Caleigh R.
I am a social worker. My client needed bank statements to recertify for her residence. After the 5 Points branch refused to help my wheelchair bound client in the drive thru, banker David was a great communicator and very helpful. We have worked with him before when checks went missing and he was friendly, attentive, and helped us complete our mission. I was misled by 5 points branch that they would help a week ago-- I'm so thankful that David jumped to the rescue!
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April 2023 by Crystal T.
Debbie E. is an angel! I had a nightmare situation involving a pharmacy double charging me for a very expensive medication. I initially went to another Regions location and had a terrible experience. The representative was focused on explaining to me how the problem happened and couldn't be fixed. He also had a very dismissive attitude. Debbie explained all the possible ways the problem was going to get resolved. I was in tears by the time I got to her due to the terrible customer service from both the pharmacy and the other Regions rep. She completely calmed me down. She also provided a way to prevent this from happening again which is KEY. At the end of the day, customer service is simple. Treat people with compassion.
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August 2021 by AMY SWINDLE-ENGLISH
Customer service was excellent! My son had a great time touring the bank!!
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August 2020 by Jake Dunaway
Short and rude. Spoke to Taylor and didn't get any help at all.
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June 2019 by Brian W. Kittrell
As a customer of Regions I generally not a fan of most of the branches but the team here are always friendly and a delight to see.
