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February 2024 by Shonda Tansil
I love it
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January 2024 by Pamela Rasberry
Cassandra is a great employee who I spoke with about purchasing a few things for my home and she helped out a lot with THAT. I will continue to buy things from here in the future ..
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December 2023 by Shane Hoefar
They do everything they can to help you out
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December 2023 by Cylynthia Bell
It was fast and easy.
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November 2023 by Corisa Henry
Would not use this place again if it was the only place left in the world. Terrible horrible customer service. 14 days past due, and being harassed, told that because of “broke people like me” their store is struggling. Laughed at me and was completely unprofessional and inappropriate. Refused to give his name. I am going to corporate to file a formal complaint.
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November 2023 by Doronald Jones
Delivered and assembled quickly and answered any questions we might have
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November 2023 by Toni Victor
It's been ok not great
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June 2023 by Patricia mankowski
I was going to use them to purchase a washer and dryer. However, after reading the reviews I'm not sure I want to do business with a company that allows rudeness, unprofessional behavior or racism. It appears that there is no accountability and I find that unacceptable.
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June 2023 by Ashley Richardson
Everybody in the building be calling you none of your information is private somebody call me and asked me when I go out on a date for my private number that they got from Rent a Center and if it happened again I will take legal actions my information supposed to be private it's no privacy there everybody call you
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April 2023 by Porscha Russell
The center point location is amazing. I love how they work with you and understand how life can get in the way. I’m sure I’ve cried on more than one occasions for their help. They do their job and are understanding in the process. I can’t speak for all locations. The location here in Birmingham Alabama on center point parkway, I love y’all! They’re like family.
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February 2023 by Keisha Lewis
Poor customer service and store lied about filing a claim with Benefits Plus. 3 way called with Benefits plus on the line and the representative Victoria was very nasty, unprofessional and short about the issue. Benefits plus confirmed that they did not have a claim and only handle paid in full devices. Victoria stated she does not know the logistic and that her supervisor Chris has filed the claim. Store- Manager Chris has yet to return any phone calls or try rectify this situation. Call cooperate office and they stated the district manager is supposed to contact me. No call at all. So, I will contact Attorney General office for consumer complaint. Also, I will file with BBB and Federal Trade Commission office. Main complaint breach of contracts and false advertisements.
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February 2023 by jason smith
The team Thierry at the store have been great and easy to deal with
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January 2023 by Krisha Elliott
I places my on line order on January 3rd 2023 schedule my delivery online for January 4th between the hours of 1pm and 3pm waited till 4pm called and was told the online scheduling was not accurate. Was asked to email my drivers license and ss card so that they could update my account and was told someone would reach out to me to schedule a delivery date and time I waited till January 9th I had still not received a call so I called they set me up for January 11th 2023 between the hrs of 3 pm and 5 pm I waited still no delivery or call at 6:30 of course I tried to call and the store closes at 6pm. All of this and no sofa but they have debited my account twice. I am very tempted to cancel my agreement and take my business also where.
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November 2022 by Ariel Cheyanne
Staff lied to me about payment due date and money was taken out of my account
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November 2022 by Dustin “The Boss” Denley
Every product was unavailable
