November 2021 by First Baptist
Save yourself. Week 3 with promises of a call top install my radio with excuses like they had the wrong number, they were busy with magic city classic and last week we're one man short. Still not even a call, I hate I even purchased the radio now.
November 2021 by Kathy Palmer
A disappointment. I went in on Friday October 22nd to pick out a radio. The following Tuesday I dropped and got an Uber to work. Around lunch time I checked to see what time to pick it up and my car hadn't been touched. I got an Uber to get my car and was told I'd get a call before Friday. I didn't get a called so I called and was told one thing so I reminded them of the conversation. I showed up the following Tuesday and asked if they'd ever scroll le me and they said I thought you were gonna get my brother to do it. They said my number was disconnected, they'd lost my business card and was busy with classic last week. Gave my info again this past Tuesday with a promise to call. It's Saturday no call. Keep in mind I've paid for everything already and got the radio but not installed yet.
October 2021 by Jeff Clark
I wanted to Share My Great Experience at Rickwood Radio . My, Corvette had a Terrible Noise in My door. Eric, Diagnosed the Problem and Tim in Shop Repaired Problem. I was Very Pleased and Would Recommend Rickwood . Thanks Jeff C.
September 2021 by Grayson Peters
Very Quick. Done very well at a great price. Customer service was better than ever and super helpful would 10/10 recomend
May 2021 by Wille Colvin
They did a great job on Colvinautosales 2015 Cadillac Escalade replacing the radio screen in one day repair.
May 2021 by Lynetta Walker
Went In to get wiring done for my subs.In my truck I only had for two months and barley drove it! Wasn’t anything wrong with my vehicle prior to taking it to RickWood! Rushed job was done for one and when I went to pick up vehicle it stopped wrkn! Had to get a tow truck to bring vehicle home.called the next day to let them know and was hung up on. I proceeded to travel back to the location in my second vehicle. So call Mgr (Eric) was VERY RUDE!! He said he didn’t even remember doing a job for me on my vehicle because he pops so many pills!!! ( his exact words to me!) long story short spend over $1000 In trying to get the truck working replaced parts and towing included only to take it to the dealership and find out RICKWOOD DRILLED THRU ALL MY WIRES! Causing everything to malfunction and not wrk and was told because of that I was lucky it didn’t burn!! Clearly someone there didn’t know what they was doing especially by running my wires thru my headlamps as well! Of course they already know I will never ever ever return for them for anything!
April 2021 by DARRIOUS MOORE
Please save yourself the headache. They do not know what they are doing.I took my car in to get the radio fix. They charged me over a 1,000 dollars. My radio still not fix. They told me they did all they could do. They keep my car about a month. Just go some place else.
April 2021 by Jayvion Moore
The owner & his crew are awesome. In & out with great results!! Highly recommended.
January 2021 by Tristan Bentley
Very well done, quick service done at a great price. Recommended a great head unit that brings out a sound I didn't know I had in the vehicle. Thanks guys!
November 2020 by Laith Dawoud
Completely redid my wiring for my 2 12s in my 2020 4RUNNER. Very professional work, they definitely knew what they were doing. Completely honest workers. Definitely coming back for more work!! 10/10 recommend
November 2020 by CL Mattox
Very helpful. Looked at my speaker system, saw the problem and even provided the needed piece to get my system back working at no charge! Will continue using them for future projects.
October 2020 by Elon Elezra
Jason was very professional and knowledge. Defiantly recommended. 5/5
October 2020 by Jeremy B.
Had a full install done and a month later passenger side door speakers goes in and out and they don't know why plus when I wanted to get it fixed they said we're 2 months booked I'll have to wait
July 2020 by James Willis
Being a former customer I felt I would get good service. They far exceeded that by giving great service at a great price. A wonderful place to do business.
July 2020 by Shiggity
My experience at Rickwood Radio:-Called the day before appointment for confirmation and re-quoted me 25$ more than he had said during our first conversation. I didn't mind, I had heard they do good work.-Dropped my car off and didn't hear back until I called 30 minutes before close asking for an update. Mentioned that they could not install the supplied headunit.-Heard a tapping noise when driving off. Removed car lining and discovered they just LEFT all the wiring in the car meant for the headunit without telling me.-When I went to return the headunit that didn't fit, I noticed they didn't give me all my wiring back. I called back to ask for the wires and was told that I will receive a call shortly. When I never received a call, I drove back and was given all but 1 set of (speaker) wire because they had just "thrown it away." When trying to explain all this to the manager, I was met with nothing but resistance, rude remarks, and constant interruption. When the conversation elevated into an argument I accepted my fate and walked out. At least the amp and subs they installed are working great. That's why they get 2 stars and not 1. If he apologized ONCE for the myriad of mistakes I would have given him 4 stars as we all have bad days, but NOPE.