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March 2021 by Bonnys Bridal
Buyer Be Aware! This is a a review this is a very negativel for shell Oil company a service station located at 5017 10th Ave. N. in Birmingham AL 35212 yesterday 34 2021 March 4, 2021 I purchased gas at 12:09 PM the price of the gas $2..59 a gallon I purchased 17.38 Gallons gas, my total was $45.19. for my van.I printed the receipt use my credit card and printed out $45.19Later on at dinner,Igot an Alert from my bank, Shell Service station charge me $85 for that purchase on my credit card. I looked at the receipt that I printed out from the pump. And I contacted shell, they do not provide a phone number on the receipt.Thenumber on website, They will not answer the phone, goes to the voicemail. I believe they thought I was traveling. This the first time I've used that Shell station they will not answer the phone that on the website they do not have a phone number on the receipt first time, butt last time! I have given themtime, to call me butto no avail. Fraudeleut charges & unarthorized use of my card! If is was an error, why not respond! I will have it disputed as I have the receipt to do a chargeback but the issue is that receipt reflect $45 not $85 so, it possible to make such an error. Now I wonder how many other travelers they did this to. So I warning people to check your receipt and your credit statement from the bank thank! Thank God!, For my bank! Very bad location beware! Buyer aware of them stealing from their clients. I will contact Shell Oil,in Houston Texas and notify them of this matter!. Even though most of the locations are considered independent nearby from different or all companies but they have the Shell logo and that represents something. And they should put their correct phone number on the receipt something is wrong with this.!
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January 2021 by Eyan Scott
Guy working there was rude and disrespectful.
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August 2020 by Lucy Rickman
Store clerk and associate were friendly. I had some questions regarding Dramamine. They were willing to bring the packaging (behind the counter) closer so I can read medicine details before purchasing.
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August 2020 by Lucy Meggs
Store clerk and associate were friendly. I had some questions regarding Dramamine. They were willing to bring the packaging (behind the counter) closer so I can read medicine details before purchasing.
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May 2020 by Makiyah Saree
THE LADY WORKER AT THE FRONT DESK HAD ME Messed UP WORST CUSTOMER SERVICE EVER !!! I don’t recommend this gas station
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March 2020 by Patrick Taylor
Don't stop there at night if there are other options. Nasty part of town for sure. Sad that Birmingham allows such mess at the airport where many visitors can form negative opinions of the town.
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August 2019 by carolina outlaw
Shouldn't have to get harassed while getting gas or stopping in for a drink or snack need to do something about the beggars. Attendant understood when I went in to tell them that it's annoying to get harassed just by stopping at a store
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August 2019 by john wingate
If you can get past the beggers and hookers, you can get gas.
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October 2018 by Chip C.
I've stopped by here a few times on the way to work to grab a quick bite to eat and something to drink. Large selection of items inside. It's a little dirty, and could use a facelift. I don't think it will get one anytime soon, as it is not in the best area of town. Gas prices are decent. Staff are friendly.
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June 2018 by Charley A.
Horrible! For years this has been the worst place to fill your rental car before returning to airport. Bombarded by panhandlers day and night.
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March 2018 by angela kay
Store was very clean and the attendant was very nice. Inside you will find an ATM. There was a nice variety of items even some type of jewelry. This location does not offer hot food but does sell ice and offers propane tank exchanges. The gas pumps were also clean and stocked with window cleaner, squeegees, and paper towels. Gas prices were a little high for the location but the cleanliness and good customer service made the difference tolerable.
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February 2018 by James F.
Super slow fuel pumps even when the opposite site is not in use. Location is good to refill rental car
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January 2018 by Gab Yarbrough
This place is in a bad part of town you taken a chance of getting robed go somewhere safer
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November 2017 by terry Yarbrough
The cashier's are rude it's in a bad part of town watch out for people beging for money outside the store
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May 2017 by Brian Kittrell
Really clean store. Very convenient to fill up car rental before returning to airport. Gas is quite a bit higher at this location.
