Sleep Number in Hoover, AL, offers a unique experience to enhance sleep quality with adjustable beds that allow customization for individual comfort. Customers appreciate the ability to adjust each side of the mattress to their desired firmness, ensuring optimal support and pressure relief. The store features the innovative SleepIQ™ technology, which tracks and improves sleep patterns. Many reviews highlight the exceptional customer service provided by staff members like Grant and Josh, who are noted for their helpfulness and professionalism. Customers feel valued and comfortable while exploring various options, making the shopping experience enjoyable. The store's salespeople are praised for their compassion and knowledge, guiding customers to the right products based on their needs and budgets. Regular customers express their loyalty, often owning multiple Sleep Number mattresses and feeling a sense of regret when away from them. Visitors are encouraged to stop by the store to experience the products and service firsthand, as the staff genuinely believes in the benefits of the Sleep Number beds. Overall, Sleep Number in Hoover is recognized as a destination for quality sleep solutions and outstanding customer care.
The customer service was fantastic. Kenny was very helpful and knowledgeable. Not pushy and did not try and sell me anything that I didn’t ask for.
April 2025
Tika and the other gentleman we spoke to were very helpful and patient with us as we tried out the beds. They worked with us on pricing. They were not pushy whatsoever. I highly recommend! This will be our 2nd sleep number in 15 yrs. We still have thr other one in guest room.
March 2025
Great buying experience. Staff was knowledgeable and extremely helpful. Definitely recommend this store
