-
February 2024 by Ronald Shelby
Great service.
-
January 2024 by VIBE WIT BRE
The worse t mobile store ever. Add a new line to my stuff the transfer the wrong number twice had to go back twice to get it fix still not fix. Will highly not recommend.
-
November 2023 by L Boggie Wonder land
Waited 15 just to purchase a SIM card, when I first walked in I wasn't greeted at all, 5 minutes standing there I was finally told someone will be with you shortly! the store wasn't busy ,just very slow customer service.
-
August 2023 by Janice Jackson
The store location in Roebuck was spotless, the parking area was nice, and the lanes were available at the front entrance to park. Entrance and walkway areas are free of debris. We were greeted when we entered the store. Small, professionally trained staff, who were friendly, and my agent worked very hard to assist me with my phone issues. She did a great job. Very empathetic and courteous.
-
June 2023 by Ellen Armstrong
I normally go to the Bessemer location. I was having problems with my phone, so i end up getting a new one at the Parkway East location Jazz very nice to me. I do appreciate her. She talked me off the Off the leash because I wasn't gonna. Get? A phone..But she took time out with me and made me feel great about my purchase. Thanks to the team at Tmobile Parkway East
-
June 2023 by Antoine Dubuson
Not frinley I was great Hello Dog
-
May 2023 by William Woods
2 females work there look like they don’t know what they doing was in there too long for a phone bill I walked out!!! Will never come to this location ever again!!!
-
April 2023 by D. B.
The representatives provide good customer service.
-
February 2023 by tilly rose isaacson
SCAM!! Was told the card machine was broken and the man working there pocketed my money instead! When I spoke to the manager (who yelled at me for crying over the fact that I was robbed hundreds of dollars) he told me he would check the cameras and call me back to make sure to send me a full refund. Instead he never contacted me and I lost all that money. There is another T Mobile down the road. There is no reason to risk going to a place that will rob you without a care in the world.
-
February 2023 by Charlene Cannon
They were very helpful and patient ?
-
January 2023 by Diane “BossLadyDeAnn” Lawson
Salesman was very attentive and he knew what he was doing excellent service
-
September 2022 by Curtis Stewart
Helpful, but not as much as I'd like. Thanks guys for your efforts.
-
June 2022 by Fred
Polite, clean, cool as it was very hot outside. Great 1st impression.
-
October 2021 by Reginald Johndon
The young lady called AJ was friendly. She professional when T mobile Wi-Fi come to my Area. I will go visit AJ for service.
-
October 2021 by Jennifer Chandler
Called ahead to ask if they had a phone in stock. Girl on the phone said they did. Arrived at the store 5 minutes later and waited 45 minutes to be spoken to only to find that they don't carry that phone in store and have to order it.