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December 2023 by claire jones
They have absolutely no clue what is going on. Never had a good experience or drink here. Rude employees and terrible drinks.
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October 2023 by Mar Deer
It's enough to be a Zionist so that everyone hates you (I'm talking about people who have humanity inside and out them)?, By the way, the flavor of your drinks tastes like the blood of Palestinian children! That's why my whole family and I have abstained from drinking your products since we were born!
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January 2022 by Ben Fanning
Good tea
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October 2021 by Emma D.
this is by far the WORST starbucks i have ever been to. i'm a student at uab and quite frankly i'm surprised uab has done nothing to improve this place, or the Hill Student Center location. the workers here are some of the rudest people i have ever met & act like you killed their child right in front of them whenever you ask them to correct a drink that was made wrong. they also always charge me extra anytime i ask for LESS flavor or sugar than the normal amount which is not fair as a customer. drinks here never taste the same and everything is VERY inconsistent, whether it's the price, flavor, or color of the drink. there is one worker in particular who is extremely rude and outspoken against customers, and i'm sure most students know of her because she is so blatantly rude to every customer who walks in. she works at both locations and has worked there for over a year now, and i hope she is fired soon because i know she does nothing but put fear and anger into my soul, along with a terrible coffee in hand. BTW - this is what comes in an iced shaken espresso.
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March 2021 by David S.
Best Starbucks I have ever had. Usually get from a different location but this is the spot if you're on campus!!
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December 2019 by Faye Y.
Overall this Starbucks has not been the best. I am a UAB student so it is the most convenient. Today I ordered and after spelling my name again I looked at my friend to order since I was paying for both of us. Out of no where the lady exploded and told us how she couldn't hear anything over the music and people talking behind us. I'm assuming she took my gesture as me making fun of her or something. I understand she was not having a good day but she didn't make me feel too good after either. Also I ordered light ice and it is also written on my cup but the whole cup is filled with ice.
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December 2019 by ibrahim GÜNDOĞDU
The slowest place I hane never seen. If you order something your grandchildren will drink it.
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November 2019 by Ashley Ford
I love ordering on Grub Hub 20 minutes before I go and pick up. When I get the the coffee was finished, but my spinach feta wrap was no where to be seen. I stopped Maritza and asked where it was. She walked and away and never gave me a response. The service is terrible, slow, inconsistent and the staff is rude
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November 2019 by Baby Ariel
Always order a strawberry refresher with light ice and extra berries. Always have at least half a cup of ice and no extra strawberries. I’m starting to believe the lady in the back doesn’t read the cups
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October 2019 by Tregokian
I ordered a double chocolaty chip with almond milk and affogato shots. I watched them use an already used pitcher in which they used whole milk (which I can’t drink because I’m lactose intolerant) that they didn’t clean..: they put almond milk in it so I had a mixed milk drink... and they threw shots into the blender instead of on the top as affogato shots are. They didn’t even put the mocha drizzle on the top as a double chocolaty chip should be... I was already late as it was so I just left but they really need to be trained better on how to make drinks. For how busy they are I have no problem with the time it took as someone that works in food service but they really need to be mindful of allergies and the quality of their beverages.
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September 2019 by kiana watson
I come here pretty often and I normally enjoy my experience. The staff is friendly and the atmosphere is relaxing despite it being crowded majority of the time.
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May 2019 by Antonio Domingo Rodriguez Martin
Man is just a Starbucks coffee is great attitude is great it's just always busy since it's always on campus
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April 2019 by waraphan chaiphorm
Inconsistent beverage taste here. I bought here many times but I never get the right taste as I used to drink because sometime too sweet but sometime no taste. However, I am a customer of Starbucks at Hill student center as well but there is stable taste and always delicious. So, I think Barista of Starbucks at Sterne library need to be trained.
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April 2019 by Mia R
Right next to the undergraduate library and is open late on days except Friday and Saturday, it's super convenient!
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March 2019 by Allison Brown
All around bad.
