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January 2024 by Jamilah Ware
Terrible experience NATALIE the retail associate manager has a very bad attitude. New guy has more customer service experience and patience than she does.
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January 2024 by Eric Thomas
Luv it
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November 2023 by Drail C
I recommend that everyone in this store does training. I was treated like a second class citizen. Due to the fact that I am disabled. Will never go there again ?
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October 2023 by Zachery Cryer
Service needs work not very good experience
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July 2023 by Shirley Ferrill
Went to Tmobile to get a new phonetwo youngfolk came in after i didCSR lied and said they were ahead of me and waited on them first3 other customers witnessed me enter first and it was on camerai am 70 years old no way he confused usHe continued to lieHe was rudeI LeftI resent the behavior
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January 2023 by rosalind alexander
Very pleasant nice people
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December 2022 by Ashley Munn
I just have a few questions if a family member passes away and you have the phone but it has a pattern lock on it can you all unlock it but unlock were all of the information stays in the phone and is there a way if the person who has the phone want to keep it on what are the proper steps
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October 2022 by Georgia Blair
I had a very pleasant experience with the personal and professional staff.
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September 2022 by Matthew Hendon
Filed a claim online and got on the schedule for a screen repair out of this location. Drove 30 minutes to the store only to be told the tech wasn't working today. I had to reschedule for 2 days out. Not at all the T-Mobile staff's fault but still highly inconvenient and a little ridiculous to have to deal with.
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August 2022 by Dj B
The wait is ridiculous ? then they didn't have phones in stock
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August 2022 by Sylvia Knight
Milton was such a pleasure to work with.
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July 2022 by Joyce Witherspoon
I received a new phone. And all I wanted was my informations transfer to my new phone. One of the employee remove my SIM card my old phone.. I really didn't know to check my information for recovery of my phones before she did that. I went a whole week with a phone that I could only make call with. When she remove my SIM card it log me out of my Google account. And my recovery information was old. It is almost impossible to get back into your account with out that information. A whole week the only thing I could do with my new phone was to use the phone call feature. I any one who depends on there Google account. When changing phones or if plan to log out for what ever reason. PLEASE make sure you recovery and verification information is correct. This week was a stressful time for me. The lack of knowledge the employed had before she removed the SIM card from the phone.Before removing SIM card or Logging out of your Google account you need to make sure your information is correct.
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May 2022 by Aaron Moore
I went into the store and literally all of them assisted me greeted me and helped me the way it was suppose to be I remember one of the employees was Alicia. They attitudes are very great
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April 2022 by Patricia Payne
Long wait. Have to return for the service I need.
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January 2022 by samuel jordan
Why are they closed early everyday
