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March 2024 by Jessica R
Lots of changes happening in this store and I can personally see a big difference… with big differences to come. The District Manager Arika is only a year in role and has been in that store doing the very best she can to clean it up and fix up and continue making changes. Covid changed retail completely and if you’ve never worked in the retail industry I know that’s hard to understand but please be patient with this location as the best is yet to come!
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March 2024 by Sarah Twilley
This store has been going through some challenges lately… store projects, turn over, etc. However today we went in and you could tell such a different in the merchandising and the cleanliness of the store. People do not understand how difficult retail is and especially on limited hours to offer. Bravo to them.
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December 2023 by Iken morgan
Great customer service!
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November 2023 by Kendall Prayer
Store Manager was very helpful. Store cleanliness has gotten wayyy better, as a customer you shouldn’t come destroy a store, then blame them for having a hard time keeping it clean! Hints the “help us keep the store clean” signs. Being in retail for many many years I understand they are doing their best with such a little staff.
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November 2023 by Gavin Thomas
I visited the store today to pick up a last minute outfit for my child, in the pass I dreaded coming into this store due to it being so unorganized and messy but today I was shocked to see how neat the store was! Customer service was great I couldn’t find what I was looking for on the floor, so an associate went to the back to get exactly what I needed. I’ve been here over 5 times and today was the first time I’ve been greeted and helped. Glad to know the store is under new management keep up the good work!
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August 2023 by Megan B
This is the nastiest retail store I have EVER been in! There are old used boxes flattened scattered on the floor. Mounds of clothing are piled on every display in the store. I couldn’t tell what was on clearance, sale or regular priced. I wouldn’t even buy my dog anything from that store due to the filth. I cannot believe Riverchase Galleria allows a store in that condition to exist in their facility. Do better!
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August 2023 by Taylor Wilson
my family and i went in this store to find some school clothes for the kids and when i tell you i have NEVER seen such a messy store in my life. as a experienced retail manager, i promise you this is absolutely unacceptable. i would never ever let my store get to this. there’s just mounds of unfolded clothes everywhere and clothes and shoes all over the floor. you can barely walk in there let alone shop bc you don’t know what is what. i don’t know if it’s bc of understaffing or just being lazy but they need to get a grip on this. i probably will never step foot in that store ever again.
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April 2023 by Gabriella Lopez
Ordered clothes and shoes for my daughter including an easter dress that was supposed to be delivered to my business on Friday. They sent an update saying it was delayed and that it would be delivered on Saturday!! Saturday comes and it says the post office attempted delivery!!!! Now it’s Sunday and it’s easter!!! No easter dress and shoes for my daughter! I am livid!!!!! The post office didn’t attempt delivery! It’s a business! All they had to do was walk in the door!! When I get it, return to sender and NEVER ORDERING FROM HERE AGAIN!!!!!!!
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April 2023 by sherman grant
Good store but needs a bigger space, everything is so tight and crammed.
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June 2022 by Brandon Sledge
Great customer service
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June 2022 by Laquesha Smith
I will never go back.
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December 2021 by Melissa Lunsford
I ordered 6 things for Christmas for my kids. My package said it was delivered but I never received it. That is on the carrier but I reordered the items without getting a refund because I needed it in time for Christmas. Well my second order never made it to the carrier and still don’t have a refund or none of my items. I will never order from Children's Place again! Who has money to waste. It’s a miracle if you get in touch with someone and like most companies if you don’t receive your package they issue a refund or resend the items. Well not Children's Place. It has been over a month and I still have not had my problem resolved!!!
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September 2021 by DawnMarie 223
I love the Children’s Place. My son is 4 and in boys sizing now. It is very hard to find little boys XS 4 but Children’s Place always has me covered. I normally shop online, but recently went to the store as I had a reward & I was already in the mall. Sales associate was very helpful.
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December 2020 by Michael Yancey
Strange my wife said we will not buy any children’s cloths here. Awful customer service.
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June 2020 by Jaime Thorn
I would leave zero stars if I could. Will notPurchase anything from here again. Made an online purchase. Received email about my order and online receipt. Within 24 hours they charged my bank account 4 times. I attempted to call customer service. Can’t get anyone to help. Absolutely ridiculous.