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January 2024 by Andy Young
On Tuesday morning, 01/16/2023, I had a flat tire on my truck which needed immediate attention. The city of Birmingham was all but shut down that morning from the winter weather. I called Mavis Tire just the same to see if they could help me.I was able to bring my truck in and have it diagnosed immediately. The hole was not obvious so more detailed analysis was required. In the end they patched my tire, rotated my tires, changed my oil, and replaced my wipers.The manager and his team were very professional, friendly, efficient, and knowledgeable. They were able to help me out in a pinch, and I am very appreciative.
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January 2024 by Eric Thai
Had mysteriously gotten a massive hole in my back right tire. Drove to Mavis to hopefully get it patched, but was told the hole was too big. Forgot I had a spare tire in the trunk, and they installed it on for me. I was willing and prepared to pay, but they told me it was on the house. Very thankful and would recommend more people here.
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January 2024 by benjamin anthony Cox
Chris was a great help and they gave friendly timely excellent service. This location will Get my business for tires and brakes from now on Thanks again for the great service.
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December 2023 by Charlie Coon
Stopped to get a coffee with the camper before heading off to Disney. Hadn’t checked our air on camper tires yet and Ms D came out and asked if she could help while we were just waiting on coffee. They checked and filled all tires for free. Great people.
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December 2023 by Lauren Hunt
Amazing experience at this location! Greg and Team are dedicated to providing the best service possible to their clientele! I came in late with a deflating tire. They stayed after closing to repair it and got me out in time to go pick my daughter up from daycare! Thank you all so, so much!
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December 2023 by jonathan ginies
Best tire shop I have ever been to in my life!!!! Greg and the rest of the staff are amazing, I thought I was about to be stuck in there parking lot all day but they really helped me when I was short on funds. I really really really appreciate them thanks Greg and The Mavis tire team for helping me and my family get back on the road.
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December 2023 by Maggie Gossage
Greg and his team did brakes and an alignment for me and did an amazing job! Not only are they knowledgeable and give great automotive service, but the staff is so kind and welcoming! I will be coming back for my my car needs! Thanks guys!!!
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December 2023 by Gary Batchelor
Great environment and amenities with a strong customer focused atmosphere. Greg and his team are honest, down to earth people who truly want the best for their customers. There is no sales pressure. Products and services suggested are truly what the customer needs.
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December 2023 by Brandon S.
I have been so happy with the service from detrius, and the team at mavis. They went above and beyond when I have a bad snafu with another company. In and out in under 30 with new tires mounted and balanced. Thanks again for the Christmas miracle!!
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November 2023 by Destanie N.
Mrs.Dee was spectacular today with her service they were great with communication and service department!!
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November 2023 by Cameron Murkey
Must read!!!! Visited this location yesterday because my tire kept losing pressure. Didn’t expect the worse news but my rim had damage they could not repair. However, that is when their customer service elevated to another level. Greg who delivered the news helped me find another reputable contact who could help repair my rim. He helped me call and stood next to me for support as I explored options. The two young ladies who recorded my information during checkin were very kind and assured me that my vehicle would be in the bay quickly. Although my vehicle was not repaired there if I lived or worked in the area this is where I would take my vehicle for service. Their customer service would be hard to match which is most important when dealing with any type of vehicle issues or repairs. Thank you team for the assistance. This location also had donuts and coffee available in the waiting room. It was comfortable enough for me and my 4 kids to wait. Bathroom was also clean which is another plus in an tire/auto shop.
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November 2023 by Courtney Spurlin
Got a nail in my tire and called at 5:30pm, went to the store and they got me in immediately. Johnny was great and had my tire fixed in 20 minutes. Great customer service!
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November 2023 by Rosemary Greer
Husband n I had a tire going down today on way back from FL. Stopped in here at the US 280 in Birmingham, thankfully they were open as it was a Sun. Chris and Johnny were so very professional and polite, took care of us right away, we were in and out in less than 30 minutes. Highly recommend them and their service.
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October 2023 by susan brunner
I bought 4 new tires. They were very accommodating for my busy schedule. Repaired a nail leak 2 months later for free. Outstanding customer service ( the kind that builds brand loyalty).
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October 2023 by Ashton Silvers
I have been using Mavis for about 3 years now since moving onto 280. They’re always friendly, helpful and make sure I get the best deal possible. From all my flat tires to oil changes they’ve had me covered. Chris & Misty are so sweet and even helped me get a discount that I wasn’t aware of.
