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February 2024 by Sophia B.
Terrible customer service. Cashier #7 on 2.9.24 around 11:15 am needs an attitude adjustment. I kindly rolled my buggy with several items to cashier #7 with her red light on. She was breaking down boxes behind the counter. I patiently waited and she completely disregarded me standing there and called for the next customer. She said "I didn't call you." Then she rolled her eyes, huffed and puffed cause she had to check me out. I left. I'll never shop here again. You're in the wrong business hun.
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January 2024 by Stephen Hunt
Great bargains on store items here!
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November 2023 by Lauren H
We just had such a ridiculous experience at this TJ Maxx. A couple of weeks ago we purchased a coat for our teenager only for the plastic ink device to be left on it. We live in Chelsea, so we stopped by the 280 store to have it removed. The woman who “helped” my husband had the WORST attitude and wouldn’t get the manager when my husband asked to see a manager. She kept accusing my husband of not getting the coat from TJ Maxx despite it clearly having a TJ Maxx tag on it. She then continued to just rudely tell him “We can’t help you!” Finally another employee came over and told my husband that the Hoover TJ Maxx must still have those devices but apparently the 280 one doesn’t use them. I don’t understand why my husband was treated so hatefully and accused of bringing in merchandise from a different store chain the employee wouldn’t even call a manager for help at his request. I’m glad someone else finally explained the situation to my husband, but do some people just enjoy being jerks to customers for no reason? I guess we will be going to the Hoover store until that jerk finds another job.
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November 2023 by Desiree McClellan (D-ray)
This TJ Maxx is always well organized and stocked. So much better than a few others in Alabama I have been in.
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November 2023 by Mickey Berry
Two days in a row I ran in to get a sweater because of a cold snap in the area! Relaxed place, pleasant staff, good prices!
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November 2023 by Tim Monella
Always find great deals on clothing and household accessories.
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October 2023 by Marlene Shunnarah
Excellent customer service from Valencia she was so pleasant and her words were thank you for your business. TJMaxx hold on to her she is a great asset. I will tell all my family and friends to visit this location.
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September 2023 by Devin Wesley
Great! Found some dope JBL Clip4 speakers in boxes for ½ off!
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September 2023 by N B.
Great household items. Clean. Neat. My first day was after 5 p.m. and checking out was super quick. Cashier had an awesome personality. This store is addicting ??
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August 2023 by Jenny Hope Marlow
They did not have any boys shoes or much of any basics that I was looking for.
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July 2023 by Kay C.
Always love the stuff at TJMaxx. But I agree with another review that the clothes always look a bit picked over and disorganized. The Hoover location on Highway 31 has more to choose from in perhaps a smaller space and is usually very neat and well presented. This store seemed to have only half as much furniture, wall decor and Nick Nacks. And the blouses were mostly $5 cheaper next door at Bealls. However, when any TJ Maxx has a mark down, the prices for the quality are hard to beat!! I would recommend checking them out!
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June 2023 by Ynahoj De Castro
Great prices and name brand products. Overall clean and organized.
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June 2023 by WENDI PARKER
1 of our fav stores to find any and everything always clean and neat
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April 2023 by munifa sara
Love them. Will love it more if they keep the beauty and skin care products cleaner.
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March 2023 by Carol Singletary
Great selection and value! Clean and well run with a friendly staff.
