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October 2023 by Katie Broach
I went to this location immediately after leaving Foot Specialists of Birmingham. I was greeted by Charlie and we immediately started talking about what I was in need of. He was extremely helpful and found me exactly what I needed! I cannot wait to go back when I need more shoes. Thank you Charlie!
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October 2023 by April Pearce
Staff was fantastic in helping my son and I get fitted for new running shoes. They were very helpful and easy to work with!
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July 2023 by Sara Bauer
I went in here yesterday because my knee surgeon suggested I get Hoka’s for work to help my knee pain. I was immediately greeted and helped by Aaron, I believe his name was. I was concerned because I hadn’t brought socks, but they have a bin there of clean socks for you to use! He brought out four different pairs of shoes for me to try and I’m glad he did because they felt totally different. They also had a 10% discount for UAB healthcare employees. I would absolutely go back! I didn’t like that the cashier continued his conversation with his coworker instead of addressing me, but perhaps he was new.
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June 2023 by Jennifer van Arcken
I definitely recommend The Trak Shak. I wanted to purchase a brand of athletic shoes I had never worn before, so I went to this store that my daughter buys her running shoes. I was so glad I did. First, they watched my gaite and measured my foot in order to made suggestions based on their knowledge. I love my shoes so much that I looked online to see if they come in different colors. I found out this style cost a bunch more online!!! What a great surprise and experience. So if you think you'll find a better deal online, I suggest you shop here first!
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May 2023 by M L (TikiBreeze)
Knowledgeable sales staff, no pressure sales. Asked for my needs, knew the products and directed me quickly to a shoe that fit my needs. Will definitely be back.
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March 2023 by Joseph Baier
Awesome running shop. Just got back into running and needed my first real pair of running shoes. Joe fitted me and recommended 3 shoes at 3 different price points, one of which fit like a glove and has completely eliminated my foot pain while running. Thanks for the great service!
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March 2023 by courtney callis
Above and beyond service at the Trak Shak! I am the most indecisive person in the world and this young gentleman helped me make a confident decision quickly! I was immediately greeted when I arrived, they measured my foot, and observed my walk to help narrow down what shoes would be best for me. I felt like he was patient with me during a busy time and was extremely knowledge with each brand presented. 20/10 recommend going!
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March 2023 by Dillon Thompson
incredible customer service! I was greeted right as I walked in and immediately someone helped me find the kind of shoe that fit my needs!
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January 2023 by Tasha M.
Hey I had a pretty good experience at this location today! In the past when I've been here I felt a lot of concentrated pressure to let the experts funnel me into an expensive unwanted choice that I later regretted. It's the downside to letting them check your fit & gait because then they only give you a few specific options and there's heavy pressure to buy one of them. Never mind if you don't like any of these options. Today I decided to give it another shot because I know they have a quality selection. I went into the store with my guard up but there was no need. I was greeted by two young guys that made it a fun & inviting shopping experience. They were the perfect balance of attentive but without any specific pressure. I spent about $180 on shoes & socks & left happy knowing that I was assisted in making my own selection. Happy day at the Homewood Trak Shak. Thank you for this transformational shopping experience!
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December 2022 by Katelyn Roberts
BEST experience in a shoe store by far. These guys were SO gracious to let our staff come in early one day for our whole team to get new shoes for Christmas. I was assisted by Tracy who was nothing short of Top Tier! He took the time to figure out what my wants and needs in a shoe and what my feet needed, he pulled options and had so much patience. He also put different insoles and orthotics in every shoe I wanted to try on to make sure I was able to get the best. I normally hate shopping but this was such an awesome experience, 10/10 recommend...and if Tracy is there, ask for him!
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October 2022 by Kristy Ulmer
This place is Wonderful!! Highly recommend! Jay has Extraordinary Customer Service! He listened and then delivered exactlt what i needed! I only had to try on 1 pair of shoes!! My doctor recommended that I purchase Brooks shoes for support in my back and legs. I ordered and returned 3 pairs that I purchased online! I finally decided to go in to my nearest store to purchase and try on a pair of Brooks shoes.Jay answered the phone and gave me directions and greeted me once I arrived. He measured my foot and the first pair he brought to me fit perfect and were wonderful!
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October 2022 by John Pate
Wonderful, personable shopping experience. Track shak did all the things right. Didn't force sales. They grabbed nearly 6 pairs for me to try on, and measured my feet to insure good sizing. Went over return policies and never batted an eye at all my questions.
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September 2022 by Ella Greven
Great experience!! 100% recommend going here if you’re looking for running shoes. You’re immediately greeted when you walk in the door and are taken care of throughout the whole process of seeing what foot shape you have and what shoe would best fit you!
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September 2022 by Hamza Abu-Hamdeh
Specialized and solid selection. Staff was genuine and helpful.
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September 2022 by Clandestiny
Incredibly helpful staff that answer any question you have. Great return for credit policy as well.
