-
January 2024 by Jacques Wadiche
Took the attendant nearly 15 minutes to help me with propane even though the store was empty. However, once she helped me, filling went smoothly.
-
November 2023 by Jonathan Hodge
This is the second time we’ve used the Eastlake location. Both times were great. The check in was fast and efficient and the staff was very helpful.
-
July 2023 by Andy L
Completely incompetent people work here. I made an appointment on the 8th only to be told on the 19th they couldn't do the install. So these geniuses waited 11 days before deciding they could do anything. How d*** are the people that work here?
-
October 2022 by Christopher Boyd
It's so nice there they have cheap prices they keep the U-Hauls in stock
-
October 2022 by Belinda Byrdsong
Pleasant experience no problem
-
July 2022 by Stephen Fast
Good service. The truck we got was missing a gas cap, but I don’t think that’s this location’s fault necessarily.
-
April 2022 by Eric Dickson
They gave me a truck that they knew that the radiator was bad when I turned it in the young lady had said such. Was stuck 5 hours at a truck stop because of it. The people that work there was there for the money they had no customer service ties to the people. The parking lot is in the offer no security my car was broken into while we were parked there
-
March 2022 by James Mitchell
Rented a 6' x 12' trailer last Saturday to haul something but it was last minute so I had to drive from Talladega to Birmingham to pick it up and I was very pleased with the service , price and how fast and easy it was . Use your local dealership of course but if not available the one off 1st avenue beside the airport in Birmingham is awesome ! Wish I could remember the sweet and helpful ladies name but I'm willing to bet she'll be the same one who helps you if you go there....she is great and will not take her but a couple minutes to get you on your way !
-
January 2022 by Jonathan Hervey (DJ FatMack)
Great customer service. Lady in store was helpful and knowledgeable...
-
October 2021 by Odella Williams
Good service in and out
-
June 2021 by Dawncember Willis
Refused to rent the truck to me due to a old debt was discharged with my bankruptcy case in 2017. UHaul, learn to update customer files and Keep Up.
-
March 2021 by Gavin Trinoskey
Reiterating comments of others about lack of propane support. They should not even advertise that they offer the service because they really don't. Generally the attitude of those working is annoyed to do anything. Like you are bothering them.
-
February 2021 by David Check
If you need Propane, DO NOT GO HERE! Do yourself a favor and drive further and in ANY direction to get it elsewhere!This place either will not have Propane or they don't have anyone "Certified" to fill your tanks. Of all the people that work there they have 1 person qualified to fill tanks. And good luck trying to guess when that person works!I've been caught several times sitting there with empty tanks and drove away with Empty tanks!DO NOT WASTE YOUR TIME!And Center Point UHaul is Just as bad!
-
July 2020 by Olen Fitts
The GM wad polite and curtiuos and professional. She answer all my questions and made the process smooth
-
July 2020 by Derek Duff
Came in to fill up a school bus with propane, the guy who's working inside tells me that the person who is certified to do propane left at 4 and its 430. So ended up having to spend the night there because I didn't have enough propane to go else where and my company has a corporate account with uhaul. I just don't understand why all of the employees in the store are not certified to operate propane.
